website thubmnail of AllureAid

AllureAidReviews 112

2.1
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AllureAid Reviews Summary

AllureAid has a rating of 2.1 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AllureAid most frequently mention tracking number and credit card. AllureAid ranks 25th among Sunglasses sites.

service
13
value
12
shipping
13
returns
9
quality
12
Pennsylvania
1 review
0 helpful votes
Follow Carrine A.
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Allureaid has been helpful and great prices! Also provide warranty.Not much else left to ask for. Definitely will go back.

Date of experience: December 8, 2017
Pennsylvania
1 review
0 helpful votes
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Not much needed to write hear when the experience was awesome. Got what I was looking for, great quality and wonderful service when I asked questions

Date of experience: December 8, 2017
Massachusetts
1 review
0 helpful votes
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I was looking for a specific model/size/color of raybans and twice received the wrong pair from other websites. Finally tried allureaid.com and got exactly what I was looking for within days. Highly recommend them

Date of experience: December 8, 2017
California
1 review
1 helpful vote
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Terrible
December 7, 2017

Still havent received the frames. It has been over a month. Emailed to complain that the delay was too long. Response was only that we apologize. Nothing else.

Date of experience: December 7, 2017
New York
1 review
1 helpful vote
Follow Yana A.
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This was my 5th pair I got from them, was always great quality and wonderful customer service. Was happy when I got them and exactly what I was hoping for.

Date of experience: December 5, 2017
California
1 review
1 helpful vote
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Still waiting for order
December 5, 2017

Please check on my order. Havent received it yet. 100 characters... Really?

Date of experience: December 5, 2017
Pennsylvania
2 reviews
0 helpful votes
Follow Igal A.
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The entire experience was easy and ther website was very helpful, was able to track them as they were being delivered and I love my rayban priscription.

Date of experience: December 3, 2017
New York
1 review
0 helpful votes
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A wonderful experience
December 3, 2017

Great price, wonderful customer service and very happy with my ray-ban sunglasses. Definitely would use them again

Date of experience: December 3, 2017
Texas
1 review
0 helpful votes
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Still waiting on package!
November 27, 2017

When I ordered the Tiffany sunglasses the website indicated, shipping within 8 days its now over a month still wIting on pkg with no updates nothing! Not happy! Will not ever use this website again

Date of experience: November 27, 2017
Georgia
2 reviews
1 helpful vote
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Still no glasses
November 27, 2017

I placed my order on 10/26 and a month has gone by and they keep promising my glasses. If I don't receive them in a week, I will be disputing the charge on my credit card. I believe this is a fraudulent company. Do not order from them.

Date of experience: November 27, 2017
Georgia
1 review
2 helpful votes
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Fraudulent
November 25, 2017

Order a pair of glasses with priority shipping of 1 to 2 days. It has now been 5 weeks. I called numerous times leaving messages and never received a return call. The only contact was via email. I was told it was shipping the next day or week. I have yet to get my glasses.
Do not buy from this site!

Date of experience: November 25, 2017
California
1 review
1 helpful vote
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One man operation...
October 26, 2017

Kept me on the hook for three weeks because the frames were coming from Italy. Same person picks up the phone every time. Finally they cancelled the order.

Beware!

Date of experience: October 26, 2017
Pennsylvania
1 review
0 helpful votes
Follow Aigul S.
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The best!
August 10, 2017

I was very suspicious about this order but it was very fast and the price so reasonable. I love my new glasses!

Date of experience: August 9, 2017
California
1 review
2 helpful votes
Follow Arsine K.
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I ordered a pair of sunglasses and paid extra for 2 day shipping. A week came by and went and never got a word from the seller. I emailed and they apologized and said it was being shipped from Europe and would take a while and offered to refund the additional shipping charges. Weeks go by and I finally get a shipping confirmation and tracking number. I check the link everyday and item silk hasn't shipped. After another week, I send another email and then they CANCEL my order because of a pricing error on their part. Buyer be ware, most unprofessional comply ever!

Date of experience: April 13, 2017
Nevada
1 review
1 helpful vote
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Is sad that I was promise my order in few days and until today nothing I canceled my order today, all I got was e mails that my frame was coming from Italy not a legit excuse poor customer service and bad Bussines definitely wouldn't recommend to anyone bad experience.

Date of experience: March 31, 2017
Virginia
1 review
0 helpful votes
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I am very pleased, as I was sceptical if these would truly be legit. Much to my suprise, they are! And I LOVE THEM! This is my second time purchasing Tiffany Co sunglasses and I'm obsessed. Will be ordering my next pair from AllureAid! Thanks again!

Date of experience: March 29, 2017
Connecticut
1 review
0 helpful votes
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Excellent experience
March 26, 2017

Great deal, great customer service and great experience! I got a gorgeous pair of sunglasses at more than 50% off. Happy days!

Date of experience: March 25, 2017
California
1 review
0 helpful votes
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After a call from ur support staff I have yet 2 get another call or more importantly my DG frames. Could u please look n2 this 4 me it would be greatly appreciated. I have also left a voice message. Hope 2 hear from you soon have a good weekend

Date of experience: March 18, 2017
California
1 review
0 helpful votes
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Ok
March 14, 2017

Communication among departments need improvement. I like the glasses I ordered and they shipped quickly. However, my order was sent without my prescriptions.

Date of experience: March 13, 2017
Michigan
1 review
0 helpful votes
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Found sunglasses we could not live without while in Fla at the Ritz C. Found them at Allureaid for 1/2 the $$$$$$ and ordered them last minute for Christmas. Got a call from Cust Serv that they were discontinued and that they found them in ITALY and even though they were even more $$$$ Allureaid gave them to me at the same price. Even though they came after the holiday it was CHRISTMAS IN JANUARY! Thank you for your great service.

Date of experience: February 1, 2017

About the Business

AllureAid is a premiere marketplace for the most desired designer glasses and sunglasses. AllureAid - express yourself!


allureaid.com
Founded in 2005