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AllureAid
Questions & Answers

112 reviews

Here’s what buyers have asked with answers from AllureAid staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

How easy is it to get a hold of customer service at AllureAid?

Answer:
I called and left a message about 3 times before I got a person on the phone. They sound very understaffed...
By Jerry B., over a year old
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Question:

Hi, I'm paying for USPS priority mail shipping. When can I expect my order to arrive? I need it before May 16, will that be an issue?

Answer:
I HAD PAID FOR USPS PRIORITY MAIL SHIPPING BUT THEY 'DECIDED' TO SHIP IT THROUGH STANDARD SHIPMENT METHOD. IT TOOK ME 1.5 MONTHS TO RECEIVE MY ORDER!
By ACE U., over a year old
See another answer (1)
Question:

How are returns handled. I want to order 5 different frames to try no prescription in them. Obviously I will return 4 of them.

Answer:
Hi we offer 120 days money back. You can order 5 frames try them on and return 4 for a full refund.
By Vadim K., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?