AllureAid has a rating of 3.2 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AllureAid most frequently mention customer service, and tiffany sunglasses. AllureAid ranks 37th among Sunglasses sites.
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Ok so when I first ordered sunglasses from here I was a bit nervous because it was a really good deal. Then a month went by and nothing. At 6 weeks I called and asked what's up and they said it would take a few more days because they were coming from Italy. I felt like maybe I was scammed. But alas, two months later they arrived in box and with all authentic accessories and coding! I'm giving five stars because you know what, if it saves me money, I'll wait!
Absolute rubbish! Paid nearly the DOUBLE the amount of the product for faster delivery which was listed on their website as 3/4 days. After 11 days of awaiting I requested an update through "live chat" and "email". Received NO reply, days after days I keep writing. So I asked for cancellation. Received an email only the amount of the product refunded which I have NOT received my money back! Order has NEVER been shipped but they were totally OK to keep my money for fast delivery! What a JOKE! This company would never be further away from professional work ethic. Absolute frustration and feels like a FRAUD! Paid for a service that I never received!
Ok so when I first ordered sunglasses from here I was a bit nervous because it was a really good deal. Then a month went by and nothing. At 6 weeks I called and asked what's up and they said it would take a few more days because they were coming from Italy. I felt like maybe I was scammed.
But alas, two months later they arrived in box and with all authentic accessories and coding! I'm giving five stars because you know what, if it saves me money, I'll wait!
Tip for consumers:
It’s really slow, but it’s legit
Products used:
Sun glasses
Absolute rubbish!
Paid nearly the DOUBLE the amount of the product for faster delivery which was listed on their website as 3/4 days. After 11 days of awaiting I requested an update through "live chat" and "email". Received NO reply, days after days I keep writing. So I asked for cancellation. Received an email only the amount of the product refunded which I have NOT received my money back!
Order has NEVER been shipped but they were totally OK to keep my money for fast delivery!
What a JOKE!
This company would never be further away from professional work ethic. Absolute frustration and feels like a FRAUD!
Paid for a service that I never received!
Tip for consumers:
There’s no trustful channels that you can point your issues directly. No updates, no responses, no apologies no communication, no solutions!
Products used:
Nothing because it has never been delivered
Thanks allure aid for amazing glasses! Hands down best website to buy designer glasses, affordable and fast delivery.
Very helpful beautiful pair of glasses my 2nd purchase and great products and service love them!
Thank you AllureAid!
Allureaid sent me cracked, possibly fake, sunglasses and then refused to exchange or refund my purchase.
Products used:
Sunglasses
Allureaid has all the top brands with great prices. I've ordered 4 times, only had one issue with the glasses being too big, they exchanged them no problem, but it did take awhile to get the new pair. Otherwise I'm completely satisfied with the quality, price and crusty service.
Products used:
Sunglasses
I love my new glasses! The glasses are high quality and the shipping was fast! Getting ready to order my second pair.
Supper friendly and great selections and prices you cant find better! Will defiantly shop here again!
Im so thankful!
The site is very easy to navigate and the overall experience is very pleasant. The glasses were delivered as described. Quality is excellent!
I've ordered a few times at AllureAid and have super satisfied with every order! I recomand the site to my family and friends!
Thank you
The website offered a variety of choices. Was easy to navigate the website. Amazing customer service and glasses are authentic!
Thank you Allureaid will becoming back for more!
Please do yourself a favor by choosing another eyeglass company especially if you're getting Rx.
9 calls and 10 emails. And a month later with them using the same old line (lie) that my glasses will be ready and shipped at the end of the day I finally took my business elsewhere especially when they used covid as an excuse as to why they haven't shipped. Three management I'd ran by a girl or guy that is to sensitive to be in his or her position and need to be fired. This company should be banned from the world wide web in my opinion. So please do yourself a huge favor and shop elsewhere also I might add, they aren't BBB accredited.
Tip for consumers:
Use your money with a company that isn't so poorly mismanaged or you'll be in my position
Products used:
Glasses
I love the product and the packaging was great. My only disappointment was the timeliness of shipping It wasn't shipped until Friday I did get it within the two days of shipping request but it shouldn't have taken over a week to finally ship the order when I asked prior to ordering how quickly the package would be sent out and I paid for two day shipping which think should be refunded since I got almost two weeks after my order date.
I recomand buying this product from Allureaid! As I received nothing but the best! They also provide great service!
After a call from ur support staff I have yet 2 get another call or more importantly my DG frames. Could u please look n2 this 4 me it would be greatly appreciated. I have also left a voice message. Hope 2 hear from you soon have a good weekend
My daughter has been going to Allureaid for years! We have always received great customer service and exceptional experienc!.
I would recommend this business to anyone! The customer service is fantastic and everyone was so friendly and accommodating. They care about their customers. I will definitely be returning to purchase my next pair of glasses.
Amazing experience better quality and quicker than going into big name brand optical place. Allureaid
I received my glasses exactly as ordered. However, shipping was a little slow and the inside of the box and outside of the glasses case was really dirty. Kind of disappointing.
The product was 100% authentic and sold and a great price compared to retailers. The only downside is the shipping time, which took around one and a half weeks. If you don't mind waiting, I would highly recommend this website.
I highly recommend Allureaid
Myglasses are perfect. We will always purchase our eyeglasses here.
Great selection of frames and lenses. Professional and fast service.
Thank you for everything.
This is my first purchase on Allureaid and the quality of glasses is great. Received in a timely manner, will definitely shop on this site again.
I ordered a pair of glasses through express shipment to Australia by paying extra but they shipped it through standard delivery. My order went to Hong Kong and was held there for a long time. It took me 1.5 months to receive my order. In the meantime, I contacted the customer service many times to inquire about where my order was but I could only receive one reply to my several attempts to contact them. They promised to locate where my package was and get back to me but this never happened. I called the company and left voice mails, no returns again. I wrote to them again, no replies! Awful customer service, awful shipment experience, stay away. They have no idea what work ethics means!
AllureAid is a premiere marketplace for the most desired designer glasses and sunglasses. AllureAid - express yourself!