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AliExpressReviews 8,028

1.9

From the business

Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.

AliExpress is a business within Alibaba Group.

For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.


aliexpress.com
San Mateo, CA, United States
+1760
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AliExpress Reviews Summary

The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.

This summary is generated by AI, based on text from customer reviews

service
1,630
value
1,531
shipping
1,573
returns
1,411
quality
1,471
This company responds to reviews on average within 1 day
Lebanon
2 reviews
0 helpful votes
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Nice gadget
June 29, 2019

It is a bottle opener for the lazy and those that don't want the effort of opening a wine bottle the old fashioned way. I ordered the grey metallic version. Proper and secured packaging. Haven't tested it yet but feels solid. Recommend Rechargeable batteries as well as the seller

Date of experience: June 29, 2019
Tennessee
2 reviews
0 helpful votes
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Ballet Leotard
June 29, 2019

Product as described. Very quick shipping. Will order again from this seller. Very pleased. I love Aliexpress and have been a frequent customer for a couple of years.

Date of experience: June 29, 2019
Ukraine
1 review
0 helpful votes
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All good
June 29, 2019

Бампер красивый, часы реально меняют свой вид. Купил Черный ремешок с белыми отверстиями, выглядит классно. Под светлую одежду самое то. Немного хлипкий, страшно поломать, когда одеваешь, когда снимаешь вообще очко дергается. В принципе денег своих стоит. Кто хочет сменить хоть на чучуть свой имидж норм

Date of experience: June 29, 2019
Indiana
1 review
0 helpful votes
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Scam
June 29, 2019

Careful with this company they send me a broke item 85 do0ll and they dont help you, they want you to pay another 20 doll to send it back? After talking to trhem they disconnect me thieves, i have a broke product and they keep my money, do not do business with them go to another site don't say we didnt wanr you. Its a scam...

Date of experience: June 29, 2019
RU
1 review
0 helpful votes
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так и должно быть
June 29, 2019

продавец молодец быстро и точно как в описании за минимальный срок, цена на грани 5р20к
продавец молодец быстро и точно как в описании за минимальный срок, цена на грани 5р20к

Date of experience: June 29, 2019
Spain
1 review
0 helpful votes
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Perfecto
June 29, 2019

Consigo casi todo lo que necesito sin necesidad de cambiar de tienda, gestionan bien los posibles incidentes, no son pesados con los anuncios...
Recomendado

Date of experience: June 29, 2019
Mauritius
1 review
0 helpful votes
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Spark plug
June 29, 2019

Very satisfied, i changer my old spark plug this morning. The item work perfectly i am very very satisfied for this product, the seller was very kind in our discussion to be sure i have choose the right product. Thank you again for you consideration. I recommend the seller and the product. Fully satisfied. Kind regards,

Date of experience: June 29, 2019
Malta
1 review
0 helpful votes
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Experience
June 29, 2019

This site is a good site and you can find many things you wish. If i can change something is ti be more accurate when you ask to find the item not see many things you do not asked for it.

Date of experience: June 29, 2019
Thailand
1 review
0 helpful votes
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Good^_^
June 28, 2019

Fast delivery Excellent service, 5 stars. I will come back to this store.
Is beautiful with the product Great change. I like it a lot.^_^

Date of experience: June 28, 2019
Mexico
1 review
0 helpful votes
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Es excelente
June 28, 2019

Una gran aplicación, es muy fácil de usar y encuentras todo lo que te imaginas y hasta lo que no tenías idea que existía

Date of experience: June 28, 2019
Mexico
1 review
0 helpful votes
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Excelente producto
June 28, 2019

Llegaron las muñecas muy rápido, están muy bonitas, muy recomendable para regalar, estoy satisfecho. Saludos

Date of experience: June 28, 2019
Spain
1 review
0 helpful votes
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Buena experiencia
June 28, 2019

Llevo varios años comprando, hasta el momento todo bien, cuando surgio un problema se resolvio. Aconsejable comprar

Date of experience: June 28, 2019
RU
1 review
0 helpful votes
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Airbrush for painting of a car
June 28, 2019

For the first time used LVLT 1.4 airbrush, was very pleased. An airbrush very easy and convenient during the work, very good spray of varnish.

Date of experience: June 28, 2019
Lithuania
1 review
0 helpful votes
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Supre
June 28, 2019

Всё просто чудно, отличный сайт, давно им пользуюсь, всё класс! Всё понятно и просто, продавцы отзывчивые, если возникает проблема с товаром, всегда удаётся её решить. Я доволен!

Date of experience: June 28, 2019
Ukraine
1 review
0 helpful votes
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опыт с AliExpress
June 28, 2019

огромный выбор товаров. защита прав потребителя. перевод сносный. доступность сайта 24 часа В целом я довольна

Date of experience: June 28, 2019
Bulgaria
1 review
0 helpful votes
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No problem witn over 200 parcel on 2015-2019
June 28, 2019

Money or product is 100% protect for lost on Aliexpress.com.
This is the site for small and large businesses.

Date of experience: June 28, 2019
RU
1 review
0 helpful votes
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Удобный Алиэкспресс
June 28, 2019

Покупки делаю несколько лет. Всегда доходят вовремя.
Товары качественные и недорого. Вот давеча мой знакомый порекомендовал купить настоящий китайский чай. Говорит небо и земля между ним и тем что мы пьём. Всем добра и хороших покупок.

Date of experience: June 28, 2019
MD
1 review
0 helpful votes
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Отлично
June 28, 2019

Я сотрудничаю с АлиЕкспресс с 2017 года, Супер класс! Желаю Вам всего хорошего и процветания! СПАСИБО Вам за заботу о клиентах!

Date of experience: June 28, 2019
RU
1 review
0 helpful votes
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Хороший магазин.
June 27, 2019

Удобно и не дорого. Очень нравится совершать здесь покупки, администрация сайта внимательно следит за качеством сделок.

Date of experience: June 27, 2019
Bhutan
4 reviews
2 helpful votes
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Fake advertisement
June 27, 2019

People get attracted towards new and powerful advertisement on anyting they admire through pictures or online, unknown of whether its really exits or helpful. Confusing

Date of experience: June 27, 2019