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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I am very pleased with my purchase. Website was easy to navigate, price was reasonable, textbook was available immediately after purchase.
Great source for used books. Whether hardcover, paperback, other formatted-- large number of reputable sellers in various parts of US. Generally good shopping prices, some allowing aggregation of orders.
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Easy peasy ordering and I got the best price for this book on the entire internet!
Alibris is a user friendly site. I appreciate the different options for selecting used books. Selecting a vendor that is closest to my address generally ensures a faster shipping time.
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Very easy and had the books I wanted with pertinent suggested books also.
Fine, although paying by PayPal wouldn't work. International shipping was not possible with a competitor but Alibris has no problem with that.
We were looking for a book that included a story that talked about an Uncle that passed away a few years ago. The book included an out of focus picture of him and a little about the things that mattered to him. To find this book was amazing and we shared it with family with pride. It now sits in our living room for all to see. Thank you.
Far prefer Alibris for books, dvds, and cds. Great selection, great service.
I found a classic book I need for my library on search engines today
Never had a bad shopping experience with Alibris... customer service has been outstanding for the past 25 years!
A positive buying experience. That is it. Stop asking for reviews and then prodding your customers to write a thesis on a simple transaction. It was good. Maybe I'll be back. Maybe I won't. Thimbs getting tired...just wanted...to...leave...simple good review...
Easy to use and Nice selection with great search function. Nice display of all books available either used or new
Be as specific as you like, well really I believe the title conveys it all
My book arrived in described condition in a timely fashion. Thanks!
Book came in like new condition in a very short period of time.
Shipping was efficient, the condition of the book I would was a little less than "very good" since there were marks along the spine. I would say it wasn't completely accurate, but overall the pages were okay.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.