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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shipping was efficient, the condition of the book I would was a little less than "very good" since there were marks along the spine. I would say it wasn't completely accurate, but overall the pages were okay.
Received sooner than expected and in perfect condition. Excellent experience.
After signing on a message said get a 5 dollar coupon; I did that but no coupon
Books are quick to come and condition always matches description
We ordered my daughters college physics book and only paid $40. It was better than I thought it would be. No writing in it at all. Looked as if it had not been used.
User friendly process was stress free until I came to this demanding box.
Everything was great. When I want to read a book, I head towards this book store.
Lots of books and choice of where to buy from... Only 14 more characters to make your standard review into a featured review!
Previous purchases have always been quality condition. & happily received.
I've always had a great time shopping with Alibris. Quick and easy!
I purchased the book like a river and it came quickly and in great condition. Very happy!
Quick and efficient! I can usually find whatever I'm looking for here.
The books are always in good condition and have good prices for
Smooth and straight-forward good selection and many alternative choices
It sounded like a good price but the shipping and handling made it cost more than other ways of getting it. And it took a long time to arrive.
Easy to use website, good prices, found what I was looking for
I purchase books every month and have done so for a decade. Of the many sites and stores I have purchased from, Alibris is the most user-friendly buying experience yet. Thank you Alibris! ~ Ryan
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.