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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Thanks! But your survey is too long and requires long answers
Once availability was confirmed, pricing was fair and shipping timely.
I love the easy searches and a vast supply of options based on cover and condition. You're my 1st choice every time I decide to expand my library.
Luv it! The site is easy to search, the quality of books match their rating, and the prices are always better than AMZN.
Very meticulous and careful would order from them if i needed books and will be assured that it will arrived safely and protected from the elements
Alibris has made good on past problems so I anticipate a good experience again.
So far, so good! Had a big problem with delivery to a street address delivered instead to PO Box which did not accept packages. Took a lot of work with customer service but eventually resolved.
Found what I wanted at a great price hope it is in good condition
I have found a great range of movies that are almost always in great condition when I receive them. Only once did I have an issue and the cd was replaced immediately! Can't ask for better service when buying used products. Thank you Alibris!
Arrived on time. After skimming through the book I am happy with my purchase.
I love Alibris! It is my go-to choice for books of all kinds. I almost always find exactly what I need/want at a great price. Highly recommend to all book lovers.
Easy, quick, and best prices. I always find what I am looking for!
I couldn't get everything in my cart quickly Took about an hour to get these 3 books.
Alibris ordering process is efficient and easy to navigate. Thank you for making quality used books available!
Nice to find used books at a reasonable price. Shipping can get expensive if buying from several places.
I've ordered from Alibris a few times and the entire process, from browsing the site, to purchase, and then delivery of as-expected items was excellent.
Easy to order, & quickly received; easy to order, & quickly received
Selection is fantastic but shipping is a little expensive For media shipping.
Alibris always has what I need whenever I need books and materials for my college classes. They also have fair prices for books and get here on time.
Alibris is my preferred entity to buy books from online! Usually the book(s) arrive on time or even early. They arrive in good condition! Prices are usually a little less, as well. This was not the case this time the delivery was quite slow!
I would like to have known the shipping time before I added this book to my cart!
Quick and easy experience. Everything was much better than originally expected :)
Another quick and easy transaction! Love being able to easily find signed, first edition stock!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.