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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I had been trying to find the vol 2 Future Press Elden Ring guide and was lucky to find a used copy on Alibris for very cheap. Placing the order and tracking the package was easy and delivery timeframe was reasonable. There was slight damage to the book itself but don't know if that's just because it's used or due to transit, so that's my only complaint. A picture of the book condition before purchasing would have been great but it's hard to complain because the price was so cheap. Overall very pleased.
A less expensive new book was advertised. Tried to buy. Wasn't available. Had to pay more. Kind of a bait and switch scenario.
I placed the order for the books I had found at their website, for a very great price! Placed my order and received in as promised.
Got the book I needed for a reasonable price. Could've been cheaper because it's an online rental tho.
It was quick delivery to receive the ordered book after the order.
Why does everyone give me homework! I placed an order and I received it in a timely fashion. I should not have to write a thesis to give a review for a book. I will purchase from you again but I will NOT do another review.
Rare product available. Ordering process is straightforward.
Very quick and easy! I always appreciate a no-fuss buying experience.
Great bargains, good service, convenient; always an adventure.
I love Alibris. I find what I want, it's easy to order and pay-what more can I ask for?
Alibris makes finding and ordering what I need so easy to do.
Not available in theaters or the library. Alibris had both, at a reasonable price. I have never been disappointed by the quality of used DVD's from Alibris.
I've never had a problem. Items have always been as described or even better than I expected.
I ordered four paperback books by James Baldwin. They were all listed as "Trade paperback" but arrived in what used to be called pocket-book size rather than the larger format I expected. I thought I may have failed notice the format, but I just checked the Alibris site, and paperbacks are paperbacks with no description of the size. One book was unreadable because the print contrasted so little with the deeply age-discolored paper. The cost of that book was credited back to my account. I also had failed to notice the rather high shipping cost. Books used to ship for minimal cost.
Ordered two new poetry books. Both arrived timely in one firm package..
Ordered a book for my women's group. Arrived on time and am pleased with my experience.
The process for ordering is always easy and the delivery time is fast. The follow up to insure the purchase was received is very reassuring.
I needed a book for my daughter's college class I was a little skeptical because the price was lower than I've seen But I'm glad I did not give in to the fear. The book was exactly what she needed great price and was delivered just in time before classes began
I enjoy browsing the selection. I am especially interested in cookbooks and crafting.
My experience with Alibris was easy to order and delivery as expected.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.