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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Used book like new, with super speedy delivery. Need I mention, the content of the book itself is a compilation of great distinction. Surprises all round.
Being able to search through lots of independent bookstores to find what I want (from each one) is really great
Alibris is a wonderful way to support independent book sellers with convenient searching and aggregation.
Easy to find what I wanted good prices shipping was expensive but I understand the need
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Navigation has been easy, suggestions from program have been plentiful and relevant
It took several months but finally the book I was looking for was found at a doable price. Purchase was very easy.
I searched on Google and found this website. It's great because it's very quick!
Responded the same day as my inquiry was made. Received book with in two days after inquiry.
You can't deny that the books are priced at quite a bargain. They really get ya with shipping fees.
Got what was advertised. Thank you 🙏🏼. I am very happy with my order.
Found the book I am needing for a class. It was simple to sign up and order online. Thank you!
You have a great selection! My only criticism is that so many of the books I'm interested in don't have any description--especially no publishing date or blurb describing what the book contains. I have to go to Amazon to find that--and that can lead me away from your site. I'd much rather buy from you!:-)
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Fast and convenient selection, great prices. Great value for the price
Good deal, fast shipping, great selection. I recommend alibris
The book smelled musty and while an I teresting bio it did not have photos of Drapers decorating as I'd hoped
Your money saving option really helped, allowed me to get a new instead of used copy!
Very easy and your inventory is huge! I called all the new and used bookstores in Colorado Springs and all they had was a new paperback of the book I was looking for.
I wanted to buy 4 old-and-out-of-print paperbacks, which I was able to do relatively cheaply (about $12, including sales tax). I also tried to find copies coming from the same bookseller to reduce shipping costs, but it isn't really easy to do a search for multiple books that way. Unfortunately, the 4 books I wanted were at 3 different bookstores, and I ended up paying over $18 in shipping. It seems like there should be a less expensive option for shipping.
I'm grateful to have the books, but I wish Alibris could figure out a way to either reduce shipping prices or create a tool that allows us to easily find the books we want at as few book vendors as possible so the shipping prices could be lower.
Super happy with the condition of the DVD and case. Fast shipping; great price. Thank you!
Good. Some trouble with the first security code. Second one OK.
It was very professional and one of a kind. The book was difficult to find but your company had it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.