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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I would appreciate it if vendors gave a reduced price when shipping from the same address.
Your website says there is consolidated shipping but it isn't reflected at checkout. I would buy more books from a seller if I knew I would receive consolidated shipping.
The Bob Dylan book I ordered was shipped promptly, and packaged securely. The book was used, but in very good condition, especially at such a reasonable cost. Perfect!
Was searching for the CD of a favorite album I had in the 70's. All I had been able to find were either quite expensive, or "not so good" condition. This seller had a copy in beautiful condition, and at a very reasonable price!
Very good condition. Cheap postal delivery is Slow! And I will do it again.
Keep up the great service. Beats anyone and everyone else. Thank you
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I ordered two of the same books. 1 came promptly in the timeframe described but the 2nd was not shipped until about a week after I recieved the 1st one. I did however get them both and they were packaged nicely.
One of the dvds was defective. I am still waiting to see what will be done about this.
Whenever I need a particular book, I start at Alibris to find it. A majority of the time, it is with Alibris.
I have been a member for years and enjoy the great service and availability of products.
The books are fine; nothing is too damaged or super beat up. However, the delivery is slow, and most books come on different days for about a week.
The perfect birthday gift. It came quickly and the condition of book was just as described.
I ordered a book that is out of print. It was used. It arrived in a timely manner. What else is there to say? Other than thank you of course. I would absolutely do business with this company again and most likely will. Thanks again.
Apparently the seller was in the middle of moving states with their business and I never received a proper tracking number until almost 3 weeks after ordering my purchase and being notified it shipped. I waited an additional 2 and a half weeks before it finally arrived
The book was in beautiful condition, and I was very happy with it. The only issue was the tracking number didn't seem to work for many days, so I wasn't sure when the book was going to be delivered.
It's great to know there is a good option to purchase books online than through Amazon. I've been very happy with Alibris. Thank you!
The first half of life was filled with many mistakes and a consistent beating my head against the wall. I think this is the story of the human experience in general. The second half of life I am learning a different way. In one sense you could call it "unlearning". I encourage everyone to search and continue to search. The answers to life are waiting for you.
Shipping took a little long. But cheap prices. One book was a little damaged, probably just from age tho and being used
Easy to order and quick and smooth delivery. They had the book that I was searching for and it was easy to find and order.
I ordered a gift certificate for my wife for Christmas, and she received it in a timely fashion. It was simple.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.