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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The website had a good copy of the book I wanted. I placed my order and the book arrived on time and in good shape.
Good service and price; item in good condition. Don't like this part of the experience, however.
I can always find what I need and the prices are just amazing. I have been and will continue to be a loyal customer!
I have loved your website for many years. After having recently lost my entire Library, I look forward to rebuilding it with books that are old friends and new. Thank you for your service!
Book in great shape. Ordering was easy. Cost reasonable. Happy
A little slow in processing, but since it was the holidays, I'll give them I pass.
Waiting period was a bit long. However, it came. So I'm appreciative.
I placed an order during the holidays (between Christmas and New Years Eve) and I was expecting some delays. However, the order was promptly shipped and I received it before the expected ETA. Great experience!
I have been ordering from Alibris for several years and found that ordering from you has always been pleasant and accommodating. Thank you for making my reading experiences fulfilling.
Rusty
I appreciate the easy and speedy service! I ha.ve been a long time customer
I had to change the address my package would be sent to and it was taken care of
I have no special comments to make. I consider Alibris a reliable service and preferable perhaps to Amazon. That is all.
Book arrived quickly and was purchased at an incredible price.
Ive always had a great experience with Alibris till one problem last year that i didn't get my book and had to ask PayPal to help me.
I went back to order one more time with Alibris and it did work again. I'm please that you continue to have the same great service.
I'll buy more books from you.
Thank you.
Happy New Year.
The price was great, very affordable and the product was very good condition. Delivery was on time. Better than I expected. I will be ordering from this company again. I totally recommend it.
I bought two copies, but when they arrived I found that one was the full book and the other was just the workbook. It's fine for our needs but I wish I'd known that when purchasing.
I brought a Book that the description stipulates that a cd-rom was included with the book, unfortunately it didn't arrive with the cd-rom, this was my first time buying and my last from this website Alibris, really bad experience..
Quick and easy quick and easy quick and easy quick and easy way to fast
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.