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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Product was delivered in a timely matter and
The product was in great shape.
Thank you for the good customer service and shipping.
Aaron S.
Somehow you had the wrong address, fortunately it was my father's address so I eventually received the book I ordered.
Items i selected but did not immediately purchase were no longer available a few minutes later. I suspected it was due to my previous selection as both were obscure. Ended up not buying one because remaining copies were over double the price. Very frustrating.
En alibris encuentro libros interesantes y el precio de envio y tasas es genial, fuera problemas con aduanas. Consejo... entran varias veces, el libro que no tienen hoy pueden tenerlo el mes siguiente.
Read this digital book in a day, loved it! Took a minute to figure out the download, but once the apps were downloaded, it was easy!
I found all the books I was looking for at a terrific price. They were shipped to me quickly. Exactly as described.
Everything went well with my order. Just wasn't able to track the order at first so I wasn't certain I was going to receive it. But it came in a very timely manner and it saved me a lot of money so it was worth it.
Cheap books. Usually pretty great quality. Order a fair quality this time and it was quite dirty and gross looking but certainly readable
I love the wide selection and reasonable prices! I always look here first when searching for a book.
Alibis has been at this for a long time. 20 years +?
L
Good way to order books, etc, especially if you want to AVOID AMAZON
All great, but I wish the seller had included a tracking number.
When I discovered that my account was so old that it had a different address from my current address, Alibris, was able to accommodate that change and get the book to my present address. My husband was delighted to receive his new out of print book of poetry!
Appreciated the library-type plastic cover - book impeccable.
See above. Seriously, you're going to make me produce 50 characters? That is just twisted.
Everything went fine, but I was surprised (after dealing with Amazon extensively) at the price (no used or paperback copies offered) and how long it took to be shipped and received, but I got what I asked for.
I didn't get my booty and it made me feel like I had worms for brains
The used book was in even better condition than described. Very pleased with the book & the prompt delivery.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.