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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was very happy when I received my order. It was easy to track and I got frequent updates. I received it in a timely manner.
Book arrived on time and in great condition.The price was reasonable.
A very easy and great transaction. The item was as described & it arrived on time. Thank
Alibris had the book I was looking for, the price was right, it arrived by the time promised, and was in excellent condition. I gave Alibris less than 5 stars for the online shopping experience only because they make it difficult to opt out of unwanted cookies.
I use my computer a lot. I am just starting an online Bible program that should last about 5 years. I like the speed and efficiency of the computer.
Shipping Bibles, and study materials to inmates. You guys are awesome!
I was apprehensive about ordering through Allbris, but I checked out the seller and they had good reviews, the price was fair for how used the book was and it was not bad. My book was in excellent condition.
The books were available and at a reasonable price. The delivery was quick and the books were in good condition.
I can almost always find what I'm looking for and it feels good to help local bookstores. My only request is to have the option to get books, if ordered from the same place, at the same time to save packaging, etc.
Searched for this book on the internet. Found it listed for a great price on Alibris. Book arrived as described and in a timely fashion.
Easy to navigate website. Great options, quality and prices. Easy checkout.
I ordered a book that was similar to one I owned that was deteriorating. The order arrived quickly and was in excellent condition. The price was reasonable. I couldn't have asked for more.
ThriftBooks-Reno had the title I was lookin for in good shape and a good price. Shipping was quite quick.
I'm not a big reader. I find book stores to be overwhelming for me persay. This made it easy with multiple options, and good prices.
I was very pleased with the service, I ordered a book and paid less than half price. The only downfall was USPS, as they tracking number was never entered into the system so I could not track my purchase. Not the fault of Alibris. I did receive the book in a timely manner. Will use this service for those hard to find books.
Received damages product but replaced quickly in time for Christmas.
I have always been satisfied with my experiences buying books through Alibris. The books have been in the condition described and delivery was as expected based on the stated delivery date.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.