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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Fast delivery; product was as advertised. Paid significantly less than $130 marker price for textbook
Great! Found a copy that was needed for my collection, however I would like to see actual pictures of the condition of the books if possible so that way it eliminatess anxiety on if the customer is taking a gamble on true book conditions.
Product was as advertised and arrived promptly. Book arrived in good condition
All of the items I ordered were shipped and delivered very quickly!
Quick, efficient, exactly what I was looking for! Thank you
Easy link to contact seller, ID # included in the email back from the seller made it easy to then place the order
Smooth experience overall, but default to opt-in for further emails is to aggressive
Thank you! It was easy to order a book to have sent to my daughter.
Always easy and helpful. I would recommend this to any book lover or anyone with kids who loves books.
Quick and prompt navigation of website. Found the book I wanted right away
I didn't like the pop-up option to save 70 cents on my order just to ship the order from 1500 miles away.
Order was well packaged and in good condition. This option was the most reasonable choice
Rare books are important!
Alibris has them and takes great care to ship them with careful packaging!
Easy, well-priced, quick. Website easy to navigate. Other suggestions are always on point.
Easy and quick check out. Favorite site for affordable books.
Smooth transaction. And the fact that you're demanding more than 50 of characters for a simple reason why is rather pushy.
Much more simplified than ever in the past when I use the Alibris which is a plus.
Great selection... moderate prices... good delivery...
Great choice of merchants and prices. Also huge selection of books - authors
I ordered a book from you and paid for it. Then, I received an email saying the book wasn't available and I could buy the book from another supplier for more money. The new supplier said shipping could take 14 days. As a first-time buyer, I am not impressed.
Alibris is great. Website is clear and easy to navigate. Selection is terrific
The website had a wide variety of books, and I found almost everything I needed. I appreciate how organized everything is, making it easy to navigate the website.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.