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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The book arrived as promised and although this was a used book, it was in better condition than advertised. I just found my favorite place to find used books.
Easy to navigate. Cheaper than amazon. I tried to submit a review. It taks too long and way too many questions for a simple like it and will use it again. I will but I will not leave feedback again
The price is incredible, the book in primo condition. The delivery time took a very long time. Outside of me paying more...
Excellent filtering option for sellers of the books I want, and lots of variety.
The books arrived quickly and we're in better condition than described
I have used the services several times and been very happy. This was the first time I was disappointed due to the writing in the book.
I am happy with i'll aspects of my purchase of a book through Alibris
I haven't received my orders yet. However, I am looking forward to increasing my knowledge and improving my health.
I read slot and appreciate being able to get the books I am looking for at a great savings!
Purchased book, quick confirmation, great communication, great packaging. Smooth transaction, and wouldn't hesitate to purchase more books in future.
It was easy and straight forward in finding the book and purchasing it.
First time user, hard to find your website in typical searches but the selection was great once I got here.
Alibris has been my go-to for used books for as long as they've been in existence.
The book I ordered arrived on time, and in excellent condition as advertised.
So far so good. I wish shipping was cheaper. I will highly recommend to my friends and fellow bibliophiles.
I will be ordering again soon! My order came fast and exactly as described.
Fast and easy and $10 cheaper than at Amazon for the same book
Found the book I am looking for as it has become suddenly popular and hard to find
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.