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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was quick and easy! I found my book with no problem. Thank you!
I always find the book I'm looking for!
I purchased from Alibris because of a discount coupon, but there was nowhere to enter the coupon code and I did not get the discount even though I clicked to shop directly from the coupon link.
More affordable than any other site. Condition better than listed. I will always look to purchase with Alibris in the future.
Title I searched for came up immediately. Book selection is good
Very smooth. I wish there were an Apple Pay option, but that's a quibble.
It seams that they want to save you money with helpful suggestions.
Finding the book I wanted in the condition I wanted was easy. Also, the prices are very reasonable.
The search filters made finding the book I wanted in the condition I wanted very easy.
Would be nice to have an option to pay for faster shipping as my child needs this fast
Great experience - the shipping was fast! I am loving the book, but unfortunately, the spine is coming unglued, so some pages may fall out as I go. This is probably due to the age of the book, which is understandable for a soft cover if it's been on the shelf for a while.
It all went smoothly! I have been using the Alibris website for years.
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Alibris is always easy to use and usually has the. Best prices
Alibris always has what I want at a very low price and is very easy to order from
It was easy and stress-free. I got my books on time and they had very limited damage to them which is great for a college student who needs books just for one semester.
When I tried to purchase this current order, it wouldn't go through. It took a second attempt for the purchase to work. (I hope this doesn't result in two identical purchases). Everything except signing in and out works much too slowly on your site. Shopping on Amazon is much less painful.
Clumsy one way only to do anything. Amazon enables many means to get to the same goal. Alibris needs to employ a less mechanical, more intuitive computer programming.
Quick, easy to find what I was looking for. Reasonable prices.
Alibris always a pleasure to get books from! I always find the hard to find books here.
Easy order process. Price was right. Will use this site again
Reliable source of hard to find books at great prices. I have been satisfied with the shipping times and costs as well.
Very easy shopping as always. It's one of my go to sites to get books.
Easy to find all kinds of textbooks or books of any genre and this website has great deals on the products
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.