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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My experiences with Alibris over the years have been uniformly good.
The purchase of a book could not have been easier. Alibris's search engine quickly identified me from previous purchases, found the perfect copy of the book I wanted, and brought up my address and payment information. I completed the whole transaction in about one minute!
I think anyone who buys books new is throwing their money away, and Alibris is the best place for getting used books. It also avoids having to patronize that "A—-" place.
Great price and fast shipping…will buy from again……………………………….!
It was perfect! I had a question for the Author and emailed her in France and she was so kind to respond in French with the method of processing the jam and how long her method I was able to keep the jam. How pleasant was that? I will treasure that email and cookbook forever. 😍
The books always match the description or better. They also are usually very well packaged. I'm very happy with Alibris
Easy to use website with a great selection of books at a decent price,
Easy to use. Good experience. Good service and selection. I have used this site for several years.
You have the music for which I'm looking at a reasonable price.
Easy to finding products, ease to checking out, good selection.
The only issue I had was that there were two separate packages, but only one tracking number. I did receive both packages five days apart.
The Shipping charges are ridiculously high. I would have bought a few more items, but the more items I put in the cart, the higher the shipping charges were. Too crazy
Love it! You make it so simple to get all the artistic stuff I love!
Found exactly what I was looking for, and at a great price. Good work.
Nice selection and easy to locate the desired items. Good variety of available items.
Excellent customer service and the delivery was so fast and I live in the rural mountains of CA in which we don't have individual mailboxes outside our home but rather mine is with other neighbors 1/2 - 1 mile away.
I've been using Alibris for a while now, and it's become my go-to place for buying manga. The prices are often much better than other sites, especially for older or harder-to-find volumes. I love that they partner with independent booksellers, so I can discover rare editions and still support smaller businesses. Their site makes it easy to compare listings from different sellers, which means I can always find the best deal in the condition I want. Plus, the packaging is usually great, so my books arrive in good shape — a must for any collector.
I don't want to leave a written review, I don't want to leave a written review!
Book arrived in great condition and I look forward to reading it!
Thank you. The prices, selections and quality are very good and competitive.
The website was easy to navigate. The process of going between screens was easy.
Ordered and received! Thanks for your help! See you next time
Quick and Easy... Every Time. My order always arrives quickly and the books are always in the condition stated on the webpage. Love Alibris!
I ordered my product and it arrived in a timely manner. No complaints.
The book that I ordered arrived quickly & the copy was in excellent condition. I appreciate that. Good price too! Thanks, Alibris
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.