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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Thank you. The prices, selections and quality are very good and competitive.
The website was easy to navigate. The process of going between screens was easy.
Ordered and received! Thanks for your help! See you next time
Quick and Easy... Every Time. My order always arrives quickly and the books are always in the condition stated on the webpage. Love Alibris!
I ordered my product and it arrived in a timely manner. No complaints.
The book that I ordered arrived quickly & the copy was in excellent condition. I appreciate that. Good price too! Thanks, Alibris
I have used Alibris before and enjoyed good results. The website is user-friendly. I can think of nothing to complain about!
Excellent price.
Easy steps to purchase.
Never disappointed.
Alibris.com is my go-to website for book purchases!
Thank you!
Go to place for finding books at a good price. I shop there regularly.
I found the book I want and it was the best price of other sites
Shipping seems very expensive. $5 for a small paperback seems like a bit much
I was so surprised at how fast the item was delivered. Quality was fantastic and price was insanely low for the book and the quality.
A Alibris is always reliable, product is exceptionally packed, and it is in the condition as stated on their site.
Always dependable quality products competitive prices on time delivery
Lots of places to find obscure and rare or out of print books.
Always find the obscure here. Great for source for research material
Love this website! I always check here when I find a book I am interested in, and Alibris, an overwhelming majority of the time, has the book!
I love shopping here, have been doing so since I was college in like 2012. I love it here.
Never had an issue, shopped here since college 13 years ago.
Found the book I was searching for at a reasonable price. Lots of sellers to choose from. Easy to check out.
Pleased to find David Hume classic An Enquiry Concerning the Principles of Morals at a good price. He would approve!
Top notch. Item arrived earlier than originally promised.
Easy to locate books. I will have to wait for book to see if description is accurate.
Great price. Process was seamless, with the exception of these questions.
I was manually trying to do what I discovered only at the end, when a consolidation of my purchases saved me $7. Thank you.
I get lots of emails about coupons, I left a cart because I was trying to figure out if I had a certain book. You sent me a reminder and a coupon for $5 off JULYFIVE, but it must have expired, but I tried four times. It's exasperating. I have a book in mind, but your sellers are 5 times higher than if I went to Barnes and Nobels to buy new - and this is for a USED BOOK, still in print! So - YES - you get two stars today. Next time it might be better.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.