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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I ordered books and other materials for many years as one of my "Go-to" vendors in my position at the Alkek Library at Texas State University. Alibris is always reliable today being no exception.
So far so good. Let's see what the shipping time is like!
Your check-out forms & information are the easiest I've ever used. It allowed me to sign-in after I'd chosen the book, and it allowed me to update my credit card without having to go back a page. Thank you!
Your "good" category is much too broad. I have received "good" books that I considered fair to poor. One "good" listed today said the book was bent and would not lie flat; that is at least only fair and maybe poor. "Good" should allow some, but minimal, highlighting or marking of text. I do not like having to return, or get credit for, books that I would not want to keep.
I had never ordered a book before so it was a little confusing but all in all was able to figure it out. Now for your defense online ordering is new to me so I probably made it more difficult then needed. Thankyou
Found everything I was looking for quickly. Choices were clear.
I have used you before. Great prices, fast shipping!
Thanks...
Mobile browsing is difficult at best. When choosing next page, it appears at the bottom and you have to scroll up, then down to get to next page. Add page search at top of page. All books coming from same seller. Shipping is too high. Items should be bundled at shipped at book rate. Not happy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.