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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I like the coupons that are offered. I'm a grad student paying for my own books so these discounts are really helpful. Also, I'm worried about when this access code should arrive, but I was pleased to see a trackable shipping option.
It was good, but I had trouble finding the J. D. Robb books. I kept getting collections, which is not what I wanted, but I eventually found the 2 books I was looking for.
I have been looking for this DVD for some time. You were the first place that I found that had a region 1 copy.
I always buy my books from Alibris. Great prices, always have the books I am looking for, very accurate rating system, very efficient and generally quick shipping.
Great service. My items arrived quickly and in great shape. Better quality than expected.
You were set up so the most computer challenged of us could order. Please
Don't throw any Bipolar Guides away. It can be very helpful to the patient's
Family to access this bible of bipolar. NAMI Helpline Volunteer
Easy site to navigate. Lots of options for used books.
This is the 2nd time I've ordered from Alibris. You have an easy to use website and a good variety of items.
Easy to find what I am looking for. Quick checkout process.
Alibris is always my first choice for books. You can save on almost any book.
My experience has been very good. I have recommended it to my friends.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.