Alibris

I tell everyone about Alibris (and not just because it's fun to find my own books there) -- have never had a disappointing experience re filling orders, prompt shipment... and depth&width of choices. Thank you, Alibris crew, and all those indie sources.

Easy to find and selections that cannot be found on other sites. The prices are great (even with minimal shipping costs). Would like an annotation to which items qualify for free shipping but it does not deter me from checking Alibris first!

Just that i had to keep flipping back and forth and starting over to see what coupon codes I'd been sent in email. I can understand the per item s/h since/if items come from different sellers but would like some combined shipping minor discount for those that are coming from same seller, especially larger ones

I recently purchased the textbook "Database System Concepts" from Alibris, and my experience was exceptional. Alibris demonstrated outstanding follow-up and communication throughout the process, ensuring that I received the textbook promptly. They kept me informed at every stage, from order confirmation to shipping updates, which provided peace of mind. Upon receipt, the textbook was in excellent condition, exactly as described. The packaging was secure, and the book showed no signs of damage. Alibris's commitment to customer satisfaction was evident, and their proactive approach made the entire transaction smooth and hassle-free. Based on past ratings and my own experience, I highly recommend Alibris for their reliable service and excellent communication.

You've had all the books I've recently looked for; love that you have used books. Really happy with 1st order received last week; looking forward to receiving this next batch. Thank you for using PayPal.

Today, I found the book I was looking for, plus a couple of others that have been on my "need to buy" list. One in "like new" condition is $32 less than new/retail, and the others in my cart offer significant savings as well.

Very irritating when the shipping costs more than the books!
I use other used book sources (not Abebooks - they are owned by Amazon), and had better search/sort experiences. But Alibris was recommended by my local indie bookstore, so I thought I'd try it. Not impressed so far.
I don't hate it but, definitely disgruntled.

It is made far too difficult for customers to get vital questions answered and relevant information needed through this remote and impersonal ordering process, when actual assistance with a real person is actually more efficient, and preferred by more customers than you might think. And many would agree that this certainly is in keeping with good customer service -if in fact, this is of any concern to Alibris.

Best site to find books, especially rarer or out of print editions. Shipping from Alibris is free over $39, and the only thing to watch out for are some unscrupulous third party sellers that list items for low prices, and then charge ridiculous shipping rates that only show up during the checkout process.

Resetting my password was a trying experience. It would have been far easier to use guest checkout, but your program did not allow that.

Also $28 for shipping 6 books seems like a lot, but it save me a lot of time and money running around to find these books locally.