Sitejabber Website Reviews and Complaints
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AlibrisReviews 101,985

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
799
value
8,833
shipping
8,823
quality
8,817
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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No complaints
August 3, 2021

No complaints. I like the simple page designs of the site.

Date of experience: August 3, 2021
Florida
1 review
0 helpful votes
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I can always find what I'm looking for at Alibris.

Date of experience: August 3, 2021
Michigan
1 review
0 helpful votes
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I was not happy that you cancelled my order. You should not have listed the book for sale

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2021
California
1 review
0 helpful votes
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Easy & quick & good price for the things I needed.

Date of experience: August 3, 2021
Florida
1 review
0 helpful votes
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My order was over $56 but I was not allowed to use my coupon!

Date of experience: August 3, 2021
Nevada
1 review
0 helpful votes
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Quick and easy, and a great deal on the book! Thank you

Date of experience: August 3, 2021
West Virginia
1 review
0 helpful votes
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I buy books from alibris several times a month. The dollar off coupons used to work, but haven't lately. Otherwise, I am usually pleased.

Date of experience: August 3, 2021
Vermont
1 review
0 helpful votes
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Helpful and many books to choose from with reasonable prices!

Date of experience: August 3, 2021
Illinois
1 review
0 helpful votes
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Perfection
August 3, 2021

Perfection. You have the book I want >you have a way for me to get it > I've got it.

Date of experience: August 3, 2021
Colorado
1 review
0 helpful votes
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I always go to Alibris first for my books and movies!

Date of experience: August 3, 2021
Illinois
1 review
0 helpful votes
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Only reason for NOT 5 stars is I Thought I had completed my order, and was waiting for weeks for delivery. Had to find web site and found books sitting in "My Cart". An extra email would have been nice to prompt me to finish.

Date of experience: August 3, 2021
Arizona
1 review
0 helpful votes
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First time here
August 2, 2021

First time here. Seems good so far. The proof will be when my order comes in!:-)

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
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Wish there were general categories to find books we don't know the title of.ty

Date of experience: August 2, 2021
Maryland
1 review
0 helpful votes
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First used book site that had the books I wanted at a very good price.

Date of experience: August 2, 2021
Washington
1 review
0 helpful votes
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After getting through the signing up, it was fairly easy.

Date of experience: August 2, 2021
California
1 review
0 helpful votes
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Quick and easy to shop here
August 2, 2021

Quick and easy to shop here. I can't wait for my book to arrive thank you!

Date of experience: August 2, 2021
California
1 review
0 helpful votes
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Average but one of the cheapest place to buy a book. Sadly no free shipping. Only certain books.

Date of experience: August 2, 2021
Florida
1 review
0 helpful votes
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I think I may have bought this from you before, but cancelled order by mistake.

Date of experience: August 2, 2021
Florida
1 review
0 helpful votes
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Very nice..
August 2, 2021

Very nice. Easy to use but some sections showed up more than once

Date of experience: August 2, 2021
Arizona
1 review
0 helpful votes
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After i change my password my order was lost thank god the next day it show
Up

Date of experience: August 2, 2021