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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This site was extremely easy to use with great information regarding the book's overall general condition and all necessary payment & shipping details. Thanks so much!
Tricky re offering free shipping but finding out later it was for certain order amounts
Shipping was too much, As much as I was paying for the books. I wanted 5, but I ended up only getting 1.
I really Like Alibris because they never disappoint me, my search for books, music, etc. Like an old friend, I missed Alibris, but now with service like this, we must be grateful!
First time user! Found what I was looking for and checkout was a breeze! Now it's just a waiting game… hoping alibris/seller comes through!
Pay Dirt: Farming and Gardening with Composts. It shows 2.99 shipping, yet
Tries charging me 6.98 shipping! I canceled that book.
I was shopping as a guest, and items I put in my cart were not there when I went to checkout. I had to sign in, and then redo my whole order. I do not buy from Amazon (personally boycotting them), but I use their site to look at more pictures of books. I research on Amazon and buy on Alibris.
Very detailed pages, explain how to order very well.
Excellent. (I would have given you five stars, but the star icons didn't work.)
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.