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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shopping experience so far is great. I enjoy shopping with you
I had a shipping question and the staff replied to my email quickly and kindly with lots of information.
I found the book I wanted at a price I was happy with. Setting up my account was easy, and they accept PayPal-awesome!
I compared the cost of the book with two other sellers (NOT including Amazon, which I avoid whenever possible) and alibris offered the best price. As usual. And, easy peasy process.
So easy! I have good luck finding the books I'm looking for at very reasonable prices.
It's so great to have an alternative to Amazon. And alibis is so easy. Thanks.
The books I wanted at fair purchase & shippng prices
Impressed thit the international delivery time USA - Australia last time I shopped in midst of the pamdemic
GOOD ALIBRIS PRODUCT PRICING, BETTER THAN ABY OTHER BOOKSELLER. PITY INTERNATIONAL SHIPPING IS SO EXPENSIVE BUT PURCHASE STILL WORTHWHILE
Ty I read this book when I was 12, I found it compelling. I will be 50 next month, I will be glad to read it again. Trudi has always been in my mind and the Troops..
It took me a time to figure out the issue w/PayPal
Love Alibris. Find my favorite books, and help the budget, too.
Love finding prayer books no longer available.
Quick and easy, and I appreciated the fact that I was not forced to create an account.
Was particularly good. The book I ordered had been hard to find, I bought NEW because it is a gift, but the availability of used books is a real plus.
Should be able to shop as a guest if I want to. I had an account from awhile ago and could not remember password. I had to go through that whole process to set up another account. I purchase from here rarely. You should be able to check out as a guest.
This is my third attempt at buy this bee book. 1st wrong book 2nd shipped 11/11 no tracking until two days after they say it was delivered. I was not delivered here. I contacted the seller about it being stuck in Nashville for so long i got a canned ham email back about how slow things are. Checked tracking today emailed seller again got the same canned ham email back. Trying a different seller this time and I want my money back for the one i did not get.
First time ordering from Alibris. So far easy process.
Thank you, for having the book I wanted. I am interested in books about Electrcal Contstruction and Transmission and Distribution Linemen and women.
Website is easy to navigate and the order process is quick and user-friendly.
Convenient, prompt and item ordered was as represented
I think my order is accepted, but I'm still not sure
You have just forced me to agree to publish my feedback - so I'm lowering my score
Too confusing. I had to keep changing to the order. I wanted to order 3 books from the same store but wasn't allowed
Free ship items not easy to find and not shown in cart summary early enough in the process. I was very close to canceling everything but I paid by PayPal and then the free shipping showed up. Not the experience I expected of Alibris.
First time on the site. I like the search and layout results.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.