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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So many used and new book options. I love the specific information on condition, seller, etc. Wish shipping was cheaper.
Better comment forthcoming depending on how quickly the item is received and if the condition is as good as promised.
I am waiting for my second email from Alibris Digital just to activate my eBook. This is a really inconvenient process just to access an eBook I've already paid for. I've been waiting almost 10 minutes, which is such a waste of time for no reason.
I found what I wanted at a good price. The website was very easy to use.
Nice and quick... especially the ability to edit shipping or cc infor. Prior to submitting order.
The process to check out was quick and easy. The website also had to best price for this hard to find title
You need to add a space where the person ordering can make a comment to the bookseller about packing, shipping method, and protecting during shipping.
Always quick and easy to order from Alibris. It seems to have the titles I want.
It was very easy to find what I was looking for and check out.
Everything went very smoothly until Check-out, when somehow, I got bumped out after paying with PayPal and had to go through the process all over again. Still, this is a great site that I've frequented in the past and will continue to do so in the future.
It has been quick, straightforward and easy. I enjoyed the informativeness of the page and the expediency of the process.
I love Allibris! I can always find the used books I'm looking for & at good prices. My favorite place to purchase books.
I love alibris. Always find what I want with a good price. Delivery times are always good, too. No complaints here!
Quick and I love the books. The responses from the sellers and/or customer service are typically prompt. Even better than that, I don't usually need to contact them because books arrive when expected or I am notified of any changes or cancellations.
Easy and fun to find what I was looking for. Thanks!
Many choices of hard to find books at great prices!
Great! Found what I wanted and ordering and checkout was quick and easy
I love this book buying site! Their delivery is speedy and books come in great condition. So far they have had everything I have been looking for too; great selection.
Good prices, but you still charge the wrong sales tax. Every other online vendor gets it right, you should be able to, too.
Very well thought out and obvious tested for real world use.
Thanks for having a shopping bag that you keep online for future ordering
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.