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AlibrisReviews 107,639

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
946
value
11,251
shipping
11,241
quality
11,235
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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So many used and new book options
November 20, 2021

So many used and new book options. I love the specific information on condition, seller, etc. Wish shipping was cheaper.

Date of experience: November 20, 2021
Indiana
1 review
0 helpful votes
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Better comment forthcoming depending on how quickly the item is received and if the condition is as good as promised.

Date of experience: November 20, 2021
Washington
1 review
0 helpful votes
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I am waiting for my second email from Alibris Digital just to activate my eBook. This is a really inconvenient process just to access an eBook I've already paid for. I've been waiting almost 10 minutes, which is such a waste of time for no reason.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Texas
1 review
0 helpful votes
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I found what I wanted at a good price
November 20, 2021

I found what I wanted at a good price. The website was very easy to use.

Date of experience: November 20, 2021
Texas
1 review
0 helpful votes
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Nice and quick...
November 20, 2021

Nice and quick... especially the ability to edit shipping or cc infor. Prior to submitting order.

Date of experience: November 20, 2021
New York
1 review
0 helpful votes
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The process to check out was quick and easy. The website also had to best price for this hard to find title

Date of experience: November 20, 2021
Oregon
1 review
0 helpful votes
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Easy to navigate site
November 20, 2021

Easy to navigate site. Great coupon for additional savings.

Date of experience: November 20, 2021
Kansas
1 review
0 helpful votes
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You need to add a space where the person ordering can make a comment to the bookseller about packing, shipping method, and protecting during shipping.

Date of experience: November 20, 2021
Florida
1 review
0 helpful votes
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Always quick and easy to order from Alibris. It seems to have the titles I want.

Date of experience: November 20, 2021
North Carolina
1 review
0 helpful votes
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It was very easy to find what I was looking for and check out.

Date of experience: November 20, 2021
Kentucky
1 review
0 helpful votes
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Everything went very smoothly until Check-out, when somehow, I got bumped out after paying with PayPal and had to go through the process all over again. Still, this is a great site that I've frequented in the past and will continue to do so in the future.

Date of experience: November 20, 2021
Pennsylvania
1 review
0 helpful votes
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It has been quick, straightforward and easy. I enjoyed the informativeness of the page and the expediency of the process.

Date of experience: November 20, 2021
North Carolina
4 reviews
1 helpful vote
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I love Allibris!
November 20, 2021
Updated review

I love Allibris! I can always find the used books I'm looking for & at good prices. My favorite place to purchase books.

Date of experience: November 20, 2021

I love alibris
February 8, 2021
Previous review

I love alibris. Always find what I want with a good price. Delivery times are always good, too. No complaints here!

Date of experience: February 8, 2021
Utah
1 review
0 helpful votes
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Quick and I love the books
November 20, 2021
Updated review

Quick and I love the books. The responses from the sellers and/or customer service are typically prompt. Even better than that, I don't usually need to contact them because books arrive when expected or I am notified of any changes or cancellations.

Date of experience: November 20, 2021

Easy and fun to find what I was looking for
April 18, 2021
Previous review

Easy and fun to find what I was looking for. Thanks!

Date of experience: April 18, 2021
Tennessee
1 review
0 helpful votes
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Many choices of hard to find books at great prices!

Date of experience: November 20, 2021
Illinois
1 review
0 helpful votes
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Great!
November 20, 2021

Great! Found what I wanted and ordering and checkout was quick and easy

Date of experience: November 20, 2021
Oregon
1 review
0 helpful votes
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I love this book buying site!
November 20, 2021

I love this book buying site! Their delivery is speedy and books come in great condition. So far they have had everything I have been looking for too; great selection.

Date of experience: November 20, 2021
California
2 reviews
0 helpful votes
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Good prices, but you still charge the wrong sales tax. Every other online vendor gets it right, you should be able to, too.

Date of experience: November 20, 2021
Kansas
2 reviews
0 helpful votes
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Very well thought out and obvious tested for real world use.

Date of experience: November 20, 2021
Minnesota
1 review
0 helpful votes
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Thanks for having a shopping bag that you keep online for future ordering

Date of experience: November 20, 2021