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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have been lucky to find most of the books that I want.
I can usually find 99% of whatever I am looking for on this site.
Easy to find books and order them with a variety of options. The coupons are also appreciated!
The site layout is easy to understand and I was able to compare book prices and different edition conditions easily.
I always shop around for the best price on used books - Alibris is one of the three I use. I like that I can specify the condition that I prefer and often find the best price here as well.
Best price for the book I was looking for!
I am always leary of shopping online. I have looked everywhere for this book, so the website was easy to use.
Love shopping here! Good prices and great selection
Shopping for books was awesome. I liked seeing the different choices in mass market, trade, hardcover, etc. Plus, I liked seeing the different versions of the books. I was just shocked at the shipping prices. Very disappointed. What happened to media mail?
Always find it quick and easy to find what I am looking for
Pricing can be tricky sometimes- especially the discount codes are a tricky tease often, great inventory, reliable enough to keep using by default
It took forever to fill out this order. My computer auto-filled my shipping info but Wisconsin was written in full. So after waiting I figured out that's what it wanted and changed it. Then I repeated that about 2 or 3 times, changing it to WI, waiting for a while, seeing it changed back, etc. Finally I went all the way back and hand-entered all my info and that time it worked.
Today I tried to use a different payment option and Alibris would not accept it. So that was annoying. But I was able to use my existing payment information.
The quality of my books has been great. Also, I've found children's books here that I haven't been able to find elsewhere.
The price of the books are so low I don't mind paying extra for shipping. It all works out in the end.
Very large selection of dvds in various conditions
You guys are very efficient and fast! My items always come in great conditions and I couldn't be happier shopping from you.
Easy and fast, but couldn't change email address listed/showing for Paypal. That option would be great.
So far too expensive but fast and accurate service
So far so good, let s see what happens with the shipping time...
Fast shopping, with easy to understand requirements.
Easy searching, multiple purchase options, good prices.
Placing order on line easy. Waiting for delivery & review of content.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.