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AlibrisReviews 107,645

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
946
value
11,254
shipping
11,244
quality
11,238
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I have been lucky to find most of the books that I...
November 19, 2021
Updated review

I have been lucky to find most of the books that I want.

Date of experience: November 19, 2021

I can usually find 99% of whatever I am looking for...
April 19, 2021
Previous review

I can usually find 99% of whatever I am looking for on this site.

Date of experience: April 19, 2021
Hawaii
1 review
0 helpful votes
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Easy to find books and order them with a variety of options. The coupons are also appreciated!

Date of experience: November 19, 2021
New York
1 review
0 helpful votes
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The site layout is easy to understand and I was able to compare book prices and different edition conditions easily.

Date of experience: November 19, 2021
Colorado
1 review
0 helpful votes
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I always shop around for the best price on used books
November 19, 2021
Updated review

I always shop around for the best price on used books - Alibris is one of the three I use. I like that I can specify the condition that I prefer and often find the best price here as well.

Date of experience: November 19, 2021

Best price for the book I was looking for!
August 14, 2021
Previous review

Best price for the book I was looking for!

Date of experience: August 14, 2021
Arizona
1 review
0 helpful votes
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I am always leary of shopping online
December 19, 2021

I am always leary of shopping online. I have looked everywhere for this book, so the website was easy to use.

Date of experience: November 19, 2021
Kentucky
1 review
0 helpful votes
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Love shopping here!
November 19, 2021

Love shopping here! Good prices and great selection

Date of experience: November 19, 2021
Illinois
1 review
0 helpful votes
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Shopping for books was awesome
December 19, 2021

Shopping for books was awesome. I liked seeing the different choices in mass market, trade, hardcover, etc. Plus, I liked seeing the different versions of the books. I was just shocked at the shipping prices. Very disappointed. What happened to media mail?

Date of experience: November 19, 2021
Wisconsin
1 review
0 helpful votes
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Always find it quick and easy to find what I am looking...
November 19, 2021
Updated review

Always find it quick and easy to find what I am looking for

Date of experience: November 19, 2021

Always quick and easy
July 1, 2021
Previous review

Always quick and easy

Date of experience: July 1, 2021
Pennsylvania
1 review
0 helpful votes
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Pricing can be tricky sometimes
November 19, 2021

Pricing can be tricky sometimes- especially the discount codes are a tricky tease often, great inventory, reliable enough to keep using by default

Date of experience: November 19, 2021
Wisconsin
1 review
0 helpful votes
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It took forever to fill out this order
December 19, 2021

It took forever to fill out this order. My computer auto-filled my shipping info but Wisconsin was written in full. So after waiting I figured out that's what it wanted and changed it. Then I repeated that about 2 or 3 times, changing it to WI, waiting for a while, seeing it changed back, etc. Finally I went all the way back and hand-entered all my info and that time it worked.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2021
Tennessee
1 review
0 helpful votes
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Today I tried to use a different payment option and Alibris would not accept it. So that was annoying. But I was able to use my existing payment information.

Date of experience: November 19, 2021
Missouri
1 review
0 helpful votes
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The quality of my books has been great
November 19, 2021
Updated review

The quality of my books has been great. Also, I've found children's books here that I haven't been able to find elsewhere.

Date of experience: November 19, 2021

Great service, good books
October 9, 2021
Previous review

Great service, good books

Date of experience: October 9, 2021
Arizona
1 review
0 helpful votes
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The price of the books are so low I don't mind paying extra for shipping. It all works out in the end.

Date of experience: November 19, 2021
Wisconsin
2 reviews
0 helpful votes
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Very large selection of dvds in various conditions

Date of experience: November 19, 2021
Washington
1 review
0 helpful votes
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You guys are very efficient and fast!
November 19, 2021

You guys are very efficient and fast! My items always come in great conditions and I couldn't be happier shopping from you.

Date of experience: November 19, 2021
Georgia
1 review
0 helpful votes
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Easy and fast, but couldn't change email address listed/showing for Paypal. That option would be great.

Date of experience: November 19, 2021
Texas
1 review
0 helpful votes
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So far too expensive but fast and accurate service

Date of experience: November 19, 2021
Massachusetts
1 review
0 helpful votes
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So far so good, let s see what happens with the shipping time...

Date of experience: November 19, 2021
Pennsylvania
1 review
0 helpful votes
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Fast shopping, with easy to understand requirements
November 18, 2021
Updated review

Fast shopping, with easy to understand requirements.

Date of experience: November 18, 2021

Easy searching, multiple purchase options, good prices
February 7, 2021
Previous review

Easy searching, multiple purchase options, good prices.

Date of experience: February 7, 2021
Pennsylvania
1 review
0 helpful votes
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Placing order on line easy
November 18, 2021

Placing order on line easy. Waiting for delivery & review of content.

Date of experience: November 18, 2021