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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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System kept on telling me there was a problem with my account. Eventually, I logged out and then placed a book in the cart BEFORE signing in. Then the rest of the process went fine. There is a problem with the system. I have reported this to Alibris before, and nothing has been done.
I had to sign out first and then start from the generic first page in order to make a purchase. Strange -- but not much of a problem.
Got kicked out once and had to re-enter everything. Ugh
Easy website to navigate and I can almost always find the books I want.
I have been looking for this DVD for my son for quite some time now. I really appreciate your price and reasonable shipping cost. Thank you so very much for an easy shopping experience. Best regards
Checkout deleted all my information except my address when I went back one screen. Not user friendly in that regard.
Easy to navigate, fill in areas are simple. Love your site!
I like that you could look up by publisher. That was very helpful.
Good quality library bounds books and are very lightly used.
Easy to navigate and find most of the books I need!
I have found titles here, that were unexpected. I'm very pleased.
Inventory usually great, purchase process very smooth.
I'm surprised that a book for $1.45 ends up costing me over $6.00 due to shipping charges. I'll check with Amazon next time since I get free shipping.
You almost always have what I want at the price I appreciate. Thank you.
You have what I want at the price I want to pay. Kudos!
Such a good collection of hard to find movies, out of print ones, and current ones at incredible prices
Customer service was very helpful with minor issue.
I love all of the categories. I usually find what i want.
Good description of book's condition, 5-star rating for seller, U.S. business
I was told I got free shipping but it did not appear and said I had to add more to order which I did and I still did not get free shipping. Very misleading or poorly presented.
Everything arrives well packaged and arrives quickly.
It would be nice to search books by price within their categories.
Love the descriptions from the sellers on the book's condition. Thank you
I was able to find books I had searched high & low for.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.