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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Descriptions of books need to include physical dimensions of the books.
Super easy and fast to find a set of used books we wanted.
Item was easy to find, process to order was convenient as well
I had thought I had a promo that allowed me to buy a 3 dollar book. This one was 2.49, let me know what happened with that.
Love the selection and ease of purchase. Prices are outstanding value!
I always get good quality within a reasonable amount of time. I never had a problem with my orders.
Thanks for great communication and books as described!
So far all is good. Ask me again after the book arrives.
Experience was quick and easy. Highly recommend this site. Will be shopping here again.
Love your coupons! Gives me great incentive to buy books from your sellers!
I order many books from Alibris. The service could not be better.
I love the choices of books that I cannot find other places and that I'm reusing a book that someone else no longer wants.
I could do it sitting on the toilet—-it was that easy
It is always easy even if you just check out as a guest. I like this site very much.
I receive my orders in a timely matter. Great company!
Availability of out-of-print classics at a reasonable price. Sure beats Amazon.com!
Everything I need, I can choose a price range that fits my budget too!
I found book for less and had a wider variety of choices to source them from, feels like a fee market to me!
I will keep you in mind for future purchases. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.