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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I thought there is a book rate for books? Why is the shipping price so high?
Smooth. No pressure, don't have to make an account
So far, The used book prices were good, the shipping was as expected (expensive), the total thus not much different then getting them new, but saved me the driving around.
I was able to find everything I was looking for -- and a lot more besides!
This was the fastest transaction ever!
Disappointed that shipping costs have gone up by 12.5%. It led me to wait to order other books later.
I have tried contacting you and been put thru the wringer. I was invariably getting an impenetrable error message while using your site. This after being a customer for years. I was unable to purchase anything, even as a "guest". I got a reply to my request for help basically telling me I don't know what I'm doing and it's my problem. I finally resorted to paying $40 a year for a new email address. (My old one was alligrace74 at outlook dot com.) I couldn't get my email system to write above the line as instructed by your email reply, either. I know how to shop and, again, I've been a customer for years. I deserved much better service. I will NOT reply to an email but you may call me. *******953
I signed up and gave you my email address but when I went to check out there was no $5 coupon. I will probably never order from this company again.
Easy to find the material I needed for a reasonable price.
I had books in my cart before I logged in (I needed to reset my password, in case that matters), and they disappeared. When I tried to add them back, at least 1 was not available, maybe b/c it had been marked as "in someone's cart" when I had it in my cart a minute earlier.
Going back and forth within your site to review provenance of items and titles/prices proved cumbersome. I tried to order all books of this order from one seller to save on shipping cost, but the system charged me shipping cost as though all 3 books ordered were to be shipped from 3 different addresses. Could this be addressed?
Easy, fun and intuitive website. Way better than Amazon.
So easy to use and have not been disappointed with their many options to choose from!
I'm glad you had this book and that I can support your library.
Good process of ordering, books selection, etc. BUT. NOT an adequate or efficient web software to update customer info or personal profile info! I've tried to DELETE VERY OLD INFO such as old address, but no avail. Plz email me with specific directions on how to delete that very old address; "1122N. Lake Ave"! Thx
Easy, clear, well organized and presented. Thank you.
It's nice to easily find all you need. Thank you, Alibris. Anna Erickson
Repeated attempts to link to PayPal to render payment failed (transaction timeout). Ultimately had to surrender and pay using Visa.
Easy to find what I'm looking for and to complete purchase.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members