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AlibrisReviews 107,536

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,193
shipping
11,183
quality
11,177
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Excellent but for wanting to increase my order. In changing it from 1 book to get the 3 you have in stock, I lost the order. Then I had to retype everything.

Date of experience: January 2, 2022
Kentucky
2 reviews
0 helpful votes
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Generally easy to use
January 2, 2022

Generally easy to use. Strange "your order has changed".

Date of experience: January 2, 2022
Virginia
2 reviews
0 helpful votes
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I found just the books I looked for and for the price I wanted, also.

Date of experience: January 2, 2022
Washington
2 reviews
0 helpful votes
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Easy to search and find the books I was looking for

Date of experience: January 2, 2022
Kentucky
3 reviews
0 helpful votes
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I looked into the site because I was given a $22 coupon which when I found the books that I liked did not apply apply.

Date of experience: January 2, 2022

Excellent books at reasonable prices, and large selection.

Date of experience: May 21, 2021
Minnesota
1 review
0 helpful votes
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It's been great so far
January 2, 2022

It's been great so far. The only negative is the offer for free coupons. If I hadn't been paying attention, I would be receiving unwanted coupons in my email. No thanks.
It's too early to accurately say if I would recommend Alibris to someone else.

Date of experience: January 2, 2022
Arizona
1 review
0 helpful votes
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I want to stop shopping at Amazon
January 2, 2022

I want to stop shopping at Amazon. I hope the books arrive in a reasonable time and in good shape.

Date of experience: January 2, 2022
Arizona
1 review
0 helpful votes
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Pleasant site to search for whatever you're looking for. Very informative which makes it simple to find the exact editions needed.

Date of experience: January 2, 2022
North Carolina
1 review
0 helpful votes
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I had trouble getting to where I could order. It needs to be more specific details on what to do.

Date of experience: January 1, 2022
Washington
1 review
0 helpful votes
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The requirement that there be no spaces in the credit card number was a blip for me.

Date of experience: January 1, 2022
New York
1 review
0 helpful votes
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When I did a search for the book the price came up as $8. When I checked out I had to reset my password and the book price was now $12.37. Not happy.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Ohio
0 reviews
0 helpful votes
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Great experience, looking forward to receiving the book!

Date of experience: January 1, 2022
Alaska
0 reviews
0 helpful votes
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Could not change phone number, and could not change postage

Date of experience: January 1, 2022
Canada
1 review
0 helpful votes
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Clear explanation of how much shipping costs, and affordable books!

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
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I love Alibris!
January 1, 2022

I love Alibris! My mom has been buying from you guys since I was in middle school. Now, I'm in college and it's so useful, I don't have a lot of money and this helps a ton!

Date of experience: January 1, 2022
Texas
1 review
0 helpful votes
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I love Alibris for the ease of ordering and the excellent service

Date of experience: January 1, 2022
Virginia
1 review
0 helpful votes
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All fine so far! You have the book I wanted at a good price

Date of experience: January 1, 2022
Virginia
0 reviews
0 helpful votes
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I found what I was looking for easily and it was more than affordable.

Date of experience: January 1, 2022
Maryland
1 review
0 helpful votes
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Always easy and I have never had a bad experience with a seller. My favorite shopping site!

Date of experience: January 1, 2022
Washington
0 reviews
0 helpful votes
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Most of the books I was looking for were available. It would be easier if somehow it would show when the book is available from the same source when you have several and the books could be packaged together for a discount.

Date of experience: January 1, 2022