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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent but for wanting to increase my order. In changing it from 1 book to get the 3 you have in stock, I lost the order. Then I had to retype everything.
Generally easy to use. Strange "your order has changed".
I found just the books I looked for and for the price I wanted, also.
Easy to search and find the books I was looking for
I looked into the site because I was given a $22 coupon which when I found the books that I liked did not apply apply.
Excellent books at reasonable prices, and large selection.
It's been great so far. The only negative is the offer for free coupons. If I hadn't been paying attention, I would be receiving unwanted coupons in my email. No thanks.
It's too early to accurately say if I would recommend Alibris to someone else.
I want to stop shopping at Amazon. I hope the books arrive in a reasonable time and in good shape.
Pleasant site to search for whatever you're looking for. Very informative which makes it simple to find the exact editions needed.
I had trouble getting to where I could order. It needs to be more specific details on what to do.
The requirement that there be no spaces in the credit card number was a blip for me.
When I did a search for the book the price came up as $8. When I checked out I had to reset my password and the book price was now $12.37. Not happy.
Great experience, looking forward to receiving the book!
Could not change phone number, and could not change postage
Clear explanation of how much shipping costs, and affordable books!
I love Alibris! My mom has been buying from you guys since I was in middle school. Now, I'm in college and it's so useful, I don't have a lot of money and this helps a ton!
I love Alibris for the ease of ordering and the excellent service
All fine so far! You have the book I wanted at a good price
I found what I was looking for easily and it was more than affordable.
Always easy and I have never had a bad experience with a seller. My favorite shopping site!
Most of the books I was looking for were available. It would be easier if somehow it would show when the book is available from the same source when you have several and the books could be packaged together for a discount.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.