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AlibrisReviews 107,535

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,192
shipping
11,182
quality
11,176
This company responds to reviews on average within 1 day

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Utah
1 review
0 helpful votes
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I appreciate the variety of books you have. Lots to look at and think about

Date of experience: January 3, 2022
Texas
1 review
0 helpful votes
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By accident i hit wishlist for libraries and
Was confused to find items with different
Prices. Hard time getting out of it

Date of experience: January 3, 2022
Connecticut
1 review
0 helpful votes
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Quick and easy, efficient
January 3, 2022

Quick and easy, efficient. However, shipping price seems high — should offer media mail option, which would be less than the $4+ that I was charged.

Date of experience: January 3, 2022
New Jersey
2 reviews
0 helpful votes
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Fabulous prices, and very quick, easy checkout as a guest - but I will establish an account upon next purchase.

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Long-time user of Alibris
January 3, 2022

Long-time user of Alibris. Excellent service, excellent source for hard-to-find items at a good price.

Date of experience: January 3, 2022
Oregon
1 review
0 helpful votes
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Very easy to use and find titles, authors and other...
January 2, 2022
Updated review

Very easy to use and find titles, authors and other searches

Date of experience: January 2, 2022

Good choices and a variety of sellers gives a choice...
March 28, 2021
Previous review

Good choices and a variety of sellers gives a choice of price and conditions.

Date of experience: March 28, 2021
New York
1 review
0 helpful votes
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I wish that the shipping cost was lower.

Added: When you ask for my permission to publish feedback on public websites, you don't say if my name will be revealed or anonymous.

Date of experience: January 2, 2022
Florida
2 reviews
0 helpful votes
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Going back and forth from my selection to order. Difficult.

Date of experience: January 2, 2022
Massachusetts
3 reviews
0 helpful votes
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This web site is easy to use
The book I wanted was available in different prices, from low to high; the books I wanted were readily available in the US, even though they are usually sold in the UK. I am very happy with this transaction!

Date of experience: January 2, 2022
Michigan
2 reviews
0 helpful votes
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It was easy to find and order my books. The price of the books was excellent. The shipping was more than the books.

Date of experience: January 2, 2022
Florida
1 review
0 helpful votes
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I have been looking for this book everywhere. I'm so glad I found it for this price!

Date of experience: January 2, 2022
Connecticut
1 review
0 helpful votes
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Finding what I was looking for was quick and purchasing was quick!

Date of experience: January 2, 2022
California
1 review
0 helpful votes
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So far so good I'll reserve comments until I receive the merchandise

Date of experience: January 2, 2022
California
1 review
0 helpful votes
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So far great and looking forward to more acquisition transactions

Date of experience: January 2, 2022
Utah
1 review
0 helpful votes
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I was surprised to find a book, one day after it's release, selling at this price.

Date of experience: January 2, 2022
Wisconsin
1 review
0 helpful votes
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Loved the combined shipping discount that was shown automatically

Date of experience: January 2, 2022
Connecticut
1 review
0 helpful votes
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Excellent price, easy transaction
January 2, 2022

Excellent price, easy transaction. Will have to see about shipping but good so far!

Date of experience: January 2, 2022
Washington
1 review
0 helpful votes
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Interface is easy, fast, and informative, with great selection and prices

Date of experience: January 2, 2022
Illinois
1 review
0 helpful votes
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Shipping costs need to be easier to see other than...
February 1, 2022
Updated review

Shipping costs need to be easier to see other than waiting until the end. Also, more information on the books would help determine the purchase.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2022

You're keeping books alive
June 16, 2021
Previous review

You're keeping books alive

Date of experience: June 16, 2021
Florida
1 review
0 helpful votes
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So far so good
January 2, 2022

So far so good. Waiting to see the books when they arrive.

Date of experience: January 2, 2022