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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I appreciate the variety of books you have. Lots to look at and think about
By accident i hit wishlist for libraries and
Was confused to find items with different
Prices. Hard time getting out of it
Quick and easy, efficient. However, shipping price seems high — should offer media mail option, which would be less than the $4+ that I was charged.
Fabulous prices, and very quick, easy checkout as a guest - but I will establish an account upon next purchase.
Long-time user of Alibris. Excellent service, excellent source for hard-to-find items at a good price.
Very easy to use and find titles, authors and other searches
Good choices and a variety of sellers gives a choice of price and conditions.
I wish that the shipping cost was lower.
Added: When you ask for my permission to publish feedback on public websites, you don't say if my name will be revealed or anonymous.
Going back and forth from my selection to order. Difficult.
This web site is easy to use
The book I wanted was available in different prices, from low to high; the books I wanted were readily available in the US, even though they are usually sold in the UK. I am very happy with this transaction!
It was easy to find and order my books. The price of the books was excellent. The shipping was more than the books.
I have been looking for this book everywhere. I'm so glad I found it for this price!
Finding what I was looking for was quick and purchasing was quick!
So far so good I'll reserve comments until I receive the merchandise
So far great and looking forward to more acquisition transactions
I was surprised to find a book, one day after it's release, selling at this price.
Loved the combined shipping discount that was shown automatically
Excellent price, easy transaction. Will have to see about shipping but good so far!
Interface is easy, fast, and informative, with great selection and prices
Shipping costs need to be easier to see other than waiting until the end. Also, more information on the books would help determine the purchase.
So far so good. Waiting to see the books when they arrive.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.