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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I had trouble finding a couple of books I was looking for but they are out of print everywhere.
Shopping experience & options were excellent. However, I needed to update both my shipping and payment addresses as I have moved. This was awkward to do, and took me a couple of tries to complete. There was no option delete old addresses, so I will have to be careful when ordering books in the future.
1st time ordering from your site, hopefully all will go smoothly
Great prices as always and huge arrays of book options.
So sweet to find a good used book at a fantastic price!
I nearly always find what I am searching for, and the choices are plentiful.
Very pleased with pricing and order process was super fast
I have always been satisfied with the service provided by Alibris!
No problems, easy and clear, though I would prefer a longer synopsis of the books I am considering.
Just disappointed with the shipping and handling fee.
Intuitive searching for books and well organized checkout :)
Excellent Trial Attorney, fantastic to find such a collection of his books; super prices! Thank you Alibris!
Super inventory; Super book dealers, honest, forthright, darn good, accurate values for their products!/A.M.
Super deals, super array, super service guys! Thanks & keep up the fabulous work you do. I and students, and book lovers thank you! / A.M.
Your website sucks. It took me 30 minutes to create and account. Then the coupons you are promising don't show up or if they do are invalid.
Great site. Sometimes shipping takes longer than expected though
Every book I have gotten has been in perfect condition
Great first time experience. Quick website access.
Love the old fashioned, very English politeness of your website.
Such an amazing list of books to purchase on one easy site.
Would be nice to have some top-seller or recommended/curated lists. If you already know what you're after, the site is great, clean, quick.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.