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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always good. Just wish shipping was not so expensive. Spent more on shipping than my total book order.
Wish you had more of a variety of free shipping
I have always had a great experience when ordering.
Cart emptied twice and I could no longer order the books in my cart the first two times.
Very easy, but seller could offer more detail about the product to explain the condition "good"
I love purchasing books on the Alibris website. I recommend the site to all my friends.
I was able to put in what l needed to find with no problem at all l ordered my book and it only took a few min. At check out and my book was on its way.
Site is easy to follow and the book I needed was available at a reasonable price.
I have uses this site several times and always received the books at a great price and in good condition.
Site is easy to use, with plenty of seller options to choose from. Prices are reasonable too.
The website is very easy to use, and to find what you're looking for. This is my go-to site for second hand books!
Alibris usually has the books that I want and with a wide variety of prices for used books.
EBay almost had my purchase, but the combination of the coupon from the site header and the free shipping (which, unfortunately, was not shown on the book listing) lowered Alibris' price several dollars below eBay's.
I can find most of the books I need on Alibris for great prices. I recommend it to all of my friends looking for physical, used books for reasonable prices.
I always find the book that I am looking for and I love knowing that most of the books I get are old library books.
I changed credit cards from Master Card to Visa but your system kept showing the Master Card info... very confusing system to say the least. I had several problems and had to email you about them. I got directions 24 hours later but no explaination about about how to avoid the problem again with the coupons, etc. (if I choose to order from you again... I think your multiple shipping charges are outrageous compared to you competitions free shipping claims. Anyway, we'll see if I order again. In the meantime please remove my other credit card (the Master Card) from your system. Thanks.
1st time I've used your site to buy a used book.
Looking for Dr. Bragg's book The Miracle of Fasting. With all the poisons they put in our food and air? Try it, God will thank you for it.
I have been shopping with Alibris for over 10 years. Love it, every time. User friendly, find the items quickly and they are always in the condition that i choose.
I found the books quickly that I was interested in purchasing, and the process of ordering was smooth.
Very good selection for children's books. Many sites do not have the classic books from the early 1970's like The Carrot Seed, Tiki Tiki Tembo, Corduroy, The Story about Ping, etc
Cant tell if my item is coming from over seas, yet site tells me to worry if it is...?
Easy, fast, user friendly website for obscure out of print books I have loved
Been doing business with you people for quite some time now.
Always a pleasure.
The advanced search helps find boos quickly and the coupons help too.
I found a book, not available on Amazon, and used a coupon.
The order details do not show which address or where the order is sent. Why not? That's part of the order that would be helpful. Also, when sending each order, the site defaults to some random address from a previous order, instead of my home address, and that is not helpful.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.