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AlibrisReviews 107,093

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
922
value
10,964
shipping
10,954
quality
10,948
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Quick and inexpensive!
January 29, 2022

Quick and inexpensive! I'm excited to try the service on this site.

Date of experience: January 29, 2022
New York
1 review
0 helpful votes
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Alibris has a great selection of books and website is easy to see buying choices, and navigate/checkout.

Date of experience: January 29, 2022
California
1 review
0 helpful votes
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I found what I wanted easily
January 29, 2022

I found what I wanted easily.
It was easy to choose the book I wanted and choose the seller.

Date of experience: January 29, 2022
District of Columbia
1 review
0 helpful votes
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Good so far I feel very good about the website.
First time ordering very good selection of books

Date of experience: January 29, 2022
California
1 review
0 helpful votes
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There was no option to continue only this slightly annoying box to give feedback. I prefer this bookstore because it's not Amazon, but your website and checkout are clunky. I intend this feedback to be helpful because I want Alibris to succeed. Sincerely, Beth Mathews

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2022
Virginia
1 review
0 helpful votes
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The search function made finding things very easy. I was amazed by the array of books available.

Date of experience: January 29, 2022
Missouri
1 review
0 helpful votes
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Shopping experience was easy and I got a discount code!

Date of experience: January 29, 2022
Ohio
1 review
0 helpful votes
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Books were easy to find in the search box by author or title. Plus, there were many options for sellers of each book.

Date of experience: January 29, 2022
Wisconsin
2 reviews
0 helpful votes
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I loned my karen white series on Tradd st out the 1st 4 books of hers. Well somehow somewhere she misplaced them. So im reordering + her last one. I forgot how much shipping would b.

Date of experience: January 29, 2022
Florida
2 reviews
0 helpful votes
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Found what I was looking for
January 29, 2022

Found what I was looking for. Glad that was so affordable.

Date of experience: January 29, 2022
New Mexico
2 reviews
0 helpful votes
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You have such good deals and such good items and books
January 29, 2022
Updated review

You have such good deals and such good items and books. I don't understand the difference in shipping some of them charge $4.49 but some charge 11 or 18 or $30 it's crazy

Date of experience: January 29, 2022

I lost the first order and I have to start again so...
October 9, 2021
Previous review

I lost the first order and I have to start again so that was frustrating but your site is easy to use

Date of experience: October 9, 2021
California
1 review
0 helpful votes
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Good and fast, just irritated that after unclicking the box for email coupons, it was auto-clicked on a later page in the checkout process, requiring me to unclick it again. Be less skeevy!

Date of experience: January 29, 2022
South Carolina
1 review
0 helpful votes
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Your email said I would get coupon and free shipping. Does this free shipping only apply for the 20 dollar coupon or any of them. I used the code sun since apparently I didn't qualify for the code moon but yet I was charged for shipping when it advertised free shipping. If this is the case I didn't read where there would be a discrepancy -- maybe I missed it in the fine print. If a person had to take this much time to figure out how to make the coupon work then this is not a good policy.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2022
Oregon
1 review
0 helpful votes
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Alibris site kicked me out twice while I was shopping so I had to find all the books again. Almost gave up and bought books somewhere else. Very frustrating!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 29, 2022
Oregon
5 reviews
0 helpful votes
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Great but I just bought another book
January 28, 2022
Updated review

Great but I just bought another book. Please send both orders together. Thank you

Date of experience: January 28, 2022

Quick simple perfect
January 28, 2022
Previous review

Quick simple perfect

Date of experience: January 28, 2022
Alabama
1 review
0 helpful votes
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Thanks, this experience is fine
January 28, 2022

Thanks, this experience is fine. Typing in several little boxes is not desirable

Date of experience: January 28, 2022
Massachusetts
1 review
0 helpful votes
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Easily found book for which I was searching
January 28, 2022
Updated review

Easily found book for which I was searching. Based on my selection, the site also made suggestions that were of interest.

Date of experience: January 28, 2022

Website is user friendly
September 24, 2021
Previous review

Website is user friendly. Easy search functionality.

Date of experience: September 24, 2021

Site is user friendly
September 6, 2021
Previous review

Site is user friendly. Able to find multiple authors, titles that matched search.

Date of experience: September 6, 2021
Massachusetts
1 review
0 helpful votes
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Every time I look for an obscure title, you guys have it.

Date of experience: January 28, 2022
Pennsylvania
1 review
0 helpful votes
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The book is advertised at Very Good Condition and Hardbound with Jacket. That's what I am looking for and purchasing. Thank you.

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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This album set was hard to find, no new ones available. I am trusting the condition of this set is as stated by the seller.

Date of experience: January 28, 2022