On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website is very slow. Book listings redundant, e.g. many from somewhat different company names but same apparent location.
I am pleased with the book I already received and in a timely manner. Thank you..
I have been shopping at Alibris for about 30 years and never had a problem receiving the items ordered.
Easy to navigate. Fair prices. Nice to support independent book stores.
Love Alibris as an alternative to Amazon for finding used books online.
I didn't get free shipping like I was led to believe I would.
Updating credit card information (address) is a pain.
I go to Alibris regularly because it is the most reliable and best price available!
Well organized. Easy prioritized options for shopping which was especially useful when instructed to purchase a specific edition for a class. Selection from affordable to collector editions.
The free shipping deals are not really a deal. I spent more time looking for books that I wanted that also had free shipping. This was due to the book being offered at a cheaper price without free shipping and basically the same price with free shipping.
Ordering process went smoothly. Web page easy to understand.
Easy to find needed book and easy to check them out.
Great place to find good quality used books! Ease of shopping and receiving
I like ordering from Alibris. The website is easy to use.
So awesome that this book had a book that's hard to find- My house is bigger than a Home
It was all clear, I hope the order gets here safe and on time
Had trouble on cell phone, it would not let select which type (MC) of credit
Card I was using. Had to go to laptop to get the order to go through.
Quick and easy to find what I was looking for - great website design.
I like that ALABRIS actually had all the Robert B Parker books to fill out my collection. In a similar vein, I also like that there are actually some hardbacks in very good or "new" conditions
Pretty easy, but wish categories were by condition.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members