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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Had trouble on cell phone, it would not let select which type (MC) of credit
Card I was using. Had to go to laptop to get the order to go through.
Quick and easy to find what I was looking for - great website design.
I like that ALABRIS actually had all the Robert B Parker books to fill out my collection. In a similar vein, I also like that there are actually some hardbacks in very good or "new" conditions
Pretty easy, but wish categories were by condition.
Finding the book and purchasing it was all easy and quick
Have used Alibris many times. Easy to order and all service has been great.
This is a very user friendly site, simple but well designed.
The site offered many options for my purchase, with good description of the product
Easy to find what I'm looking for and very good prices
Happy to find the book I was looking for. Not so happy with the cumbersomeness of checking out. Had to repeatedly enter a code sent to my cell phone, was sent around in circles several times.
You have no way of deleting old business addresses. When you say the transaction will be processed in us dollars, you imply the book seller is overseas. My cart showed 0, when in fact it had two items in it.
I am pleased that your price was lower as I always enjoy a bargain. Thank you.
Very easy to use, shipping prices are just very expensive. Thank you!
Had trouble adding a new credit card it wanted to use shipping address as Billing Address took two tries to get it fixed
If you have a problem with this company it is almost impossible to get it settled. There is no phone number where you can talk to anyone. Initial purchase of the books was extremely difficult. After ordering one book the site said my credit card wouldn't work. So I placed the order again which resulted in me purchasing multiple copies of the same book. These books were all sold through a third party GreatBookPrices, which also has no phone access. It cost a lot to ship them back even using "book rate" pricing. This company is completely taking advantage of the covid scare as people can no longer go to stores.
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Shopping at Alibris is always quick and easy. The selection is excellent, and the prices are more than fair.
Easy to find what I'm looking for and painless checkout and shipping. What's not to like?
I can't believe I didn't know about this site before. Seem like a good alterative to Amazon. I hope the shipping is quick.
Great price and easy ordering. Hopefully USPS comes through
I always shop here but I am a bit dismayed about the shipping prices. Lower them if possible.
The process of buying the books was super easy and im so happy they had the book i needed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members