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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It's always been before the class start I would receive my books
Books have been fairly quick and in great condition.
Have not had any issues with Alibris and my husband who is in prison didnt think I would be able to find Diana Gabaldon books online... Let alone for the small prices I pay for them... Thank you!
Every time I order books for my husband who is in DOC I get then just like they are ordered... I have also ordered for myself and get them in a timely fashion...
I love that you gather books selections from many dealers, giving me more to choose from, but I hate that every time I stepped away from shopping, my items were dropped from my cart, and I had to start all over. There's a lot to look at, I couldn't do it all in one sitting. Also, I was surprised that books shipped from the same vendor were all charged the full shipping cost. And you have lots of books that did not have cover photos yet; I was able to look them up on other sites, which was a diversion I shouldn't have had to resort to; I actually deleted a couple of books that I found on your site, because I found them cheaper by looking for their cover photos. Thank you for asking. Sandra
Good prices but high shipping costs for publications.
Shipping rate seems high for a slim paperback volume.
When I tried to search for one of the books on a forbidden topic, it didn't come up. I had to go to bookfinder.com to get the link to it on your webpage. I hope this wasn't some form of censorship. If anything like this happens again, i'll dump you like a hot potato.
I get my textbooks for school so cheap here I love it!
Easy, to order.
How soon is it getting delivered?
Thank you,
Carmen
Simple, less expensive than the other online sellers
You have the book I want at a fair price. Now I hope the book is in good condition when it arrives and not overly dirty or torn.
$5 Coupon didn't work (Thanks) said I'd used it too many times - haven't bought a book for months!
You should subtract $5 dollars
Every time I order movies come relatively quick and in great shape.
I really like to read and I hope to order more novels in the future!
Book was inexpensive BUT, shipping timeframe was not shown early in the purchase process and expedited shipping was not an option?
I'm fine with my first experience with you so far, except that you shouldn't charge tax on shipping costs. I had a real problem with eBay concerning this same issue, and after complaining about it more than once, they finally corrected the problem. I hope you care more than eBay does about your customers and customer service. Thank you and have a good day! David
I almost always find what I want at a reasonable price.
I always find the unexpected when shopping alibis.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.