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AlibrisReviews 106,977

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
917
value
10,904
shipping
10,894
quality
10,888
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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You have a good reputation and have what I want at a good price.

Date of experience: February 21, 2022
Utah
1 review
0 helpful votes
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It always sucks how shipping cost more than double...
March 23, 2022
Updated review

It always sucks how shipping cost more than double what the books do.

Date of experience: February 21, 2022

Alibris recommends books that I like
January 17, 2021
Previous review

Alibris recommends books that I like

Date of experience: January 17, 2021
Oregon
1 review
0 helpful votes
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It was great
February 21, 2022

It was great. I found the books I wanted.

My only suggestion is to create a search feature that makes it easier to find the same book from one source. I tried to compare but it would have taken a LOT of time. If there was a search feature within the results for sellers, that would be amazing!

Date of experience: February 21, 2022
Oklahoma
1 review
0 helpful votes
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I haven't received my order yet, but I had no trouble ordering.

Date of experience: February 21, 2022
California
1 review
0 helpful votes
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The go to place for my "hardcover" or out of print books!

Date of experience: February 21, 2022
Michigan
1 review
0 helpful votes
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Thorough explanation of all aspects; straightforward ordering process.

Date of experience: February 21, 2022
New Jersey
1 review
0 helpful votes
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Always easy, and if I do have a problem it is handled...
February 21, 2022
Updated review

Always easy, and if I do have a problem it is handled quickly.

Date of experience: February 21, 2022

As you can see I use your web site all the time, I...
May 15, 2021
Previous review

As you can see I use your web site all the time, I love it. So easy to use your service, and problems are solved quickly.

Date of experience: May 15, 2021
Pennsylvania
1 review
0 helpful votes
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Very dependable fantastic source to find used books!

Date of experience: February 21, 2022
New York
1 review
0 helpful votes
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As a returning customer, I am happy with the service you provide.

Date of experience: February 21, 2022
California
1 review
0 helpful votes
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I love shopping with Alibris, but the Shipping charges are too expensive.

Date of experience: February 21, 2022
California
1 review
0 helpful votes
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You always have what I'm looking for; it always arrives...
February 21, 2022
Updated review

You always have what I'm looking for; it always arrives promptly and in excellent condition.

Date of experience: February 21, 2022

I love the fact that you have everything I'm looking...
February 20, 2021
Previous review

I love the fact that you have everything I'm looking for at a decent price. Well done.

Date of experience: February 20, 2021
Arkansas
1 review
0 helpful votes
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I haven't ordered in awhile as you've screwed up so many orders in the past, so we'll see.

Date of experience: February 21, 2022
New York
1 review
0 helpful votes
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Very good honest details and very very good prices

Date of experience: February 21, 2022
New York
1 review
0 helpful votes
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Thanks!
February 20, 2022

Thanks! The seller was quickly responsive to my question.

Date of experience: February 20, 2022
California
1 review
0 helpful votes
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A little confusing as to shipping charges, need to be upfront.

Date of experience: February 20, 2022
Michigan
1 review
0 helpful votes
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Beat Amazon by making it easier than Amazon if possible.

Date of experience: February 20, 2022
Virginia
1 review
0 helpful votes
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Website is easy to use and I have been able to find books here I could not find anywhere else.

Date of experience: February 20, 2022
New Mexico
1 review
0 helpful votes
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The system made me update my CC billing address three times before it would accept it. That's annoying.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2022

It took three shots to get the thing to accept the...
December 24, 2021
Previous review

It took three shots to get the thing to accept the correct billing address. I've just moved, and haven't had time yet to change that with the CC companies. Annoys heck out of me when online forms don't work properly.

Date of experience: November 24, 2021
Oklahoma
6 reviews
6 helpful votes
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A hassle
March 22, 2022

I was sent the wrong book than I ordered.

Then, they got smart with me, because they made a mistake.

Date of experience: February 20, 2022
Arkansas
2 reviews
0 helpful votes
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The site was quick and easy to order and find the books I was looking for

Date of experience: February 20, 2022