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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The site was quick and easy to order and find the books I was looking for
Always have what I want & love the price that is reasonable.
Well designed inventory display and search function.
Very user-friendly website. I found what I wanted immediately.
This is my first order.It was very easy an hoping there's no problem with receiving this book.
Always a great experience. Love to shop for new books!
It was easy to find and order the product that I wanted. Shipping price is reasonable. I'm hoping for prompt delivery according to estimated parameters.
Have been happy with several orders I have placed through Alibris. Great way to find out-of-print books and good used editions. Thank you for being there!
Alibris site is easy to use, and I have ordered from them for years. BEST way to find books you want, especially those that are out of print. Have always been happy ordering from their highest rated sellers.
I found exactly what I was looking for.
Very easy and quick to use. Thanks for the Guest checkout option!
It is my first time buying to you, hope everything goes smoothly
I can always find here the items I am looking for.
Easy to find what I want at a good price.
Quick and easy from Google search results through purchase confirmation—on my iPhone. Well done!
Good, however I did not have the option to by more than one copy of the same book even though more than one was offered
Box for credit card number doesn't indicate to type it in without spaces. Otherwise fine.
Worked faster than Amaz**. Found right entry immediately. Did not have to parse irrelevant blocks of text about other things some of which were not even books at the other place.
I would like more info about the books. I go to other web sites to find the info you don't have.
Very Limited info about book. I need to find this info from another source, sometimes they sell the book and I buy it from them.
I was pleased overall but would like to know that each book was charged separately for shipping.
Great descriptions, the website is easy to use. By far my favorite place for online book shopping.
Shipping on multiple items is ridiculously high. We were going to order 25 used books but not at an additional cost of $4.89 each.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.