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AlibrisReviews 106,979

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
917
value
10,906
shipping
10,896
quality
10,890
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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I found what I wanted quickly
February 19, 2022

I found what I wanted quickly. I was able to pay for it and exit the website.

Date of experience: February 19, 2022
Canada
1 review
0 helpful votes
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Easy, CLEAR descriptions (this is a key to buy here, as some sellers might bypass filters to sell items that otherwise are not what they seem to be), SAFE (financial info is safe)

Date of experience: February 19, 2022
New York
1 review
0 helpful votes
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I found almost what I wanted, frustrating to click...
February 19, 2022
Updated review

I found almost what I wanted, frustrating to click on a page for 2020 version of both of these, then all available copies are 2019 edition.

Date of experience: February 19, 2022

It would be better if the shipping options were better
February 8, 2022
Previous review

It would be better if the shipping options were better.

Date of experience: January 9, 2022

Found the book I wanted quickly and at a good price
September 22, 2021
Previous review

Found the book I wanted quickly and at a good price.

Date of experience: September 22, 2021
New York
1 review
0 helpful votes
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Total rating will depend on length of delivery time and condition of book.

Date of experience: February 19, 2022
Delaware
2 reviews
0 helpful votes
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Very good price even with shipping
February 19, 2022

Very good price even with shipping. Took seconds to locate and order.

Date of experience: February 19, 2022
Texas
1 review
0 helpful votes
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Categorization is always an issue for serious books.

Date of experience: February 19, 2022
California
1 review
0 helpful votes
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I have had to type and re-type my credit card number several times on at least two of the orders I created after carefully inputting the correct numbers and repeatedly getting a screen indicating there was an error. Frustrating! Still, I appreciate your service!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2022
Oklahoma
1 review
0 helpful votes
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Good pricing on the books I purchased today! Thank you.

Date of experience: February 19, 2022
Illinois
1 review
0 helpful votes
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Love Alibris...
February 19, 2022

Love Alibris... long time customer... and I keep coming back! Thanks!

Date of experience: February 19, 2022
Arizona
1 review
0 helpful votes
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Pretty easy to navigate the web site
February 19, 2022

Pretty easy to navigate the web site. Check out is simple and clear. Good selection of materials.

Date of experience: February 19, 2022
California
1 review
0 helpful votes
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Alibris has always done fine for me as long as its...
February 19, 2022
Updated review

Alibris has always done fine for me as long as its contractors do 't send me simplified forms of classics I order.

Date of experience: February 19, 2022

Too many books requested to be standard editions and...
November 7, 2021
Previous review

Too many books requested to be standard editions and I get simplified forms for 4th graders. Make sure this copy is a complete standard edition, not something simplified or noted for grade schoolers.

Date of experience: October 8, 2021

You don't give me the runaround by adding things I...
September 30, 2021
Previous review

You don't give me the runaround by adding things I didn't ask for as does Amazon And I have other books on their way. I How Where... Cradshaw is ready to ship

Date of experience: September 30, 2021

You an d one other are my favorite books stores over...
February 28, 2021
Previous review

You an d one other are my favorite books stores over Amazon. Keep up your good work!

Date of experience: February 28, 2021
Hong Kong
1 review
0 helpful votes
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Nice selections and good and simple guide to order

Date of experience: February 19, 2022
Ohio
1 review
0 helpful votes
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Love the Advance Search which allows me to quickly narrow down my requirements to get exactly what I am looking for.

Date of experience: February 19, 2022
Oregon
1 review
0 helpful votes
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I've used Alibris for years and have never been disappointed with the books or the prices.

Date of experience: February 19, 2022
Florida
1 review
0 helpful votes
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Complicated coupon process to include fairly
March 21, 2022
Updated review

Complicated coupon process to include fairly. Takes too long. Walmart easier but after invested time didn't want to duplicate with driving to/fr store. Next time. Will go Walmart first. Also, your prices are supposed to be better but higher than Walmart and Amazon...

Date of experience: February 19, 2022

Easy site access and process
August 30, 2021
Previous review

Easy site access and process - compared to most other company purchase sites so thank you.

Date of experience: August 30, 2021
West Virginia
1 review
0 helpful votes
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Prior orders have been very satisfactory. I personally can no longer see to read any book unless the print is extra large, but us3 Alibris to send books to family and friends.

Date of experience: February 19, 2022
New York
1 review
0 helpful votes
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The book Merchant kings did never arrive. My emails have gone un- answered.
Not good

Date of experience: February 19, 2022
Missouri
2 reviews
0 helpful votes
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Shipping charges when several items are purchased from the same seller are ridiculously high.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2022
Washington
1 review
0 helpful votes
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I found what I wanted and was able to send it quickly and easily

Date of experience: February 19, 2022
Michigan
1 review
0 helpful votes
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Help on shipping costs
March 21, 2022

Help on shipping costs. Items shipped from one source could be grouped and should ship for less. Rather than a charge for each item. Thank you.

Date of experience: February 19, 2022