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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found what I wanted quickly. I was able to pay for it and exit the website.
Easy, CLEAR descriptions (this is a key to buy here, as some sellers might bypass filters to sell items that otherwise are not what they seem to be), SAFE (financial info is safe)
I found almost what I wanted, frustrating to click on a page for 2020 version of both of these, then all available copies are 2019 edition.
It would be better if the shipping options were better.
Found the book I wanted quickly and at a good price.
Total rating will depend on length of delivery time and condition of book.
Very good price even with shipping. Took seconds to locate and order.
Categorization is always an issue for serious books.
I have had to type and re-type my credit card number several times on at least two of the orders I created after carefully inputting the correct numbers and repeatedly getting a screen indicating there was an error. Frustrating! Still, I appreciate your service!
Good pricing on the books I purchased today! Thank you.
Love Alibris... long time customer... and I keep coming back! Thanks!
Pretty easy to navigate the web site. Check out is simple and clear. Good selection of materials.
Alibris has always done fine for me as long as its contractors do 't send me simplified forms of classics I order.
Too many books requested to be standard editions and I get simplified forms for 4th graders. Make sure this copy is a complete standard edition, not something simplified or noted for grade schoolers.
You don't give me the runaround by adding things I didn't ask for as does Amazon And I have other books on their way. I How Where... Cradshaw is ready to ship
You an d one other are my favorite books stores over Amazon. Keep up your good work!
Nice selections and good and simple guide to order
Love the Advance Search which allows me to quickly narrow down my requirements to get exactly what I am looking for.
I've used Alibris for years and have never been disappointed with the books or the prices.
Complicated coupon process to include fairly. Takes too long. Walmart easier but after invested time didn't want to duplicate with driving to/fr store. Next time. Will go Walmart first. Also, your prices are supposed to be better but higher than Walmart and Amazon...
Easy site access and process - compared to most other company purchase sites so thank you.
Prior orders have been very satisfactory. I personally can no longer see to read any book unless the print is extra large, but us3 Alibris to send books to family and friends.
The book Merchant kings did never arrive. My emails have gone un- answered.
Not good
Shipping charges when several items are purchased from the same seller are ridiculously high.
I found what I wanted and was able to send it quickly and easily
Help on shipping costs. Items shipped from one source could be grouped and should ship for less. Rather than a charge for each item. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.