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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Help on shipping costs. Items shipped from one source could be grouped and should ship for less. Rather than a charge for each item. Thank you.
Fast and easy and everything is perfectly straight straightforward
Wonderful book s very informative and concise
Fast and easy and you had exactly what I was looking for
You need to learn customer service. You insist upon keeping my email address and forcing an account upon me. You claim you can't remove my email address. I don't appreciate the horrid, rude intrusiveness as keeping my credit card, purchases and personal info in an account so you can track me and know everything I've bought.
Really great. Needed the book to finish my collection.
Nice, smooth website. Great prices, huge selection.
I found the book I was looking for at a great price
I think sellers should offer better pricing on shipping when someone is buying more than one item.
Easy to navigate website. Good and honest condition descriptions. Good selection of prices.
Easy and I love that you can make changes before you pay.
Not easy to get a coupon to help with shipping costs
I registered for a coupon code of $5, but i have not received anything. I wanted to use it for this order. I also emailed you about this, but also didnt receive a response. I hope Alibris can still apply the discount on my Paypal payment.
I wish there was more information and book reviews.
Website is easy to navigate: to find things and check out.
Found what I wanted and checked out easily.
In books containing multiple stories, list the stories somewhere!
Extremely good selection of books. Site easy to navigate
Easy to use the website and has a cool selection of interesting titles.
I love this platform - as a student and lover of literature I have saved so much money and given many old books a new home - thank you for providing such an easy way to participate in circular economy.
This site has saved me so much money on schoolbooks (I'm a literature student) and bedtime stories for my son!
Very impressed with variety of "very hard to get " items. Thanks!
So easy to find what I'm looking for and checkout is a breeze.
Website is easy to use and the whole ordering process was simple and quick.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.