On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very happy with the shopping experience with Alibris, If I could only stop buying.
Please don't use my name for any feedback articles, Charles
Could not believe how cheap a deal I got! Cheaper than anywhere else, even with shipping.
Works well, but prices keep changing by the minute.
There was a lot of trouble to change the billing address. I had to do it 3 times because it kept switching itself back, Only when I went to a different page did it keep the changes.
I like the newish feature that finds cheaper shipping by grouping purchases.
It was difficult to go back and change the order before checkout.
Easy to use website and I found exactly the books I was looking for plus an extra!
Shopping is fine! It's very disappointing when you DON'T receive your order and have to go back later and pay 2-3 times more for the book that never arrived!
It was an average experience. A wee bit sluggish at times. But is satisfactory overall. Let's wait and see how long it takes to arrive for file judgment.
Have ordered books many times and have not been disappointed.
It was very easy to find what I was looking for.
Quick and easy to navagate site. Came for two books bought them and checked out
So far, so good. Easy to locate books, price them, compare with other services, and everything I've ever ordered thus far arrived in a timely fashion and in the condition that was advertised. Easy set-up, easy pass-through. No hassles.
I wish books purchased from the same store had combined shipping like it use to. I'd have purchased more if it were the case, but spending $4 to $5 per book for shipping alone is a but extreme.
Love how easy it is to navigate the Alibris site! Prices are extremely reasonable even with shipping costs!
My first time stumbling upon and being aware that Alibris is an option for purchasing used books at extremely low and fair pricing is a nice surprise to me! I typically search Half priced Books but am now a loyal customer of Alibis! Thank you!
Nice choice of books. Site is easy to navigate. Quick update on site.
Navigating the website is intuitive. Inventory appears robust. A little disappointed by shipping rates that are nearly equal to the value of the merchandise itself.
Ordered twice - issues with website or order both times. Tried to contact customer support - another frustrating situation.
A little confused about the billing and shipping times. Hopefully will be clear when I check receipt e-mailed.
Site is easy to navigate and use; payment and shipping page easy to use also. Found my books very easily. Would have preferred a lower price, but, oh, well.
It TOOK A WHILE TO FIGURE OUT HOW TO CHANGE THE QUANTITY AS IT KEPT PILING UP WITH EVERY SHOPPING EFFORT
Shipping is way too expensive!...
I suppose you will say that is not up to you, but it is reflection on your site! And it is terrible!
I have used Alibris only a few times in the past decade. However, it is my first place to look for hard to find or unusual topics.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members