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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shopping at Alibris has always been a good experience!
Has been so helpful to me these past two years of finding mostly all of my requested books
The shipping cost came as a bit of a surprise, but the books, themselves, were cheap enough that it still evened out to a good deal.
Alibris is the only used book store I use. Can always find what I want.
Love using Alibris! Always find the books that I am looking for.
Alibis is always the best shopping experience.
I went to the library to check this book out. Couldn't be found anywhere! Sue ( an employee) suggested you! Less than Amazon WooHoo
Great so far. Hope the DVD I ordered arrives shortly and in good condition! Shouldn't be too long from TX to TN. Thanks :)
It was quite difficult for me, took a long time, but I do lack in experience.
I would like a quicker arrival date if possible. I could t see the possible arrival dates until I purchased the item.
Is my "go-to" website for books. Always prompt service and items arrive as described.
Could only get my visa to work no enter way worked that I tried
So far, so good. Let's hope the book arrives soon!
The shipping rates on 8 books were 3 times the cost of the books, so I deleted all but three of them. I probably will not be back here.
I usually find a book I want here in good condition but with MUCH lower price than the brand new ones at Amazon.
So far had great experience in terms of book quality, availability, and shipping.
Great prices, great customer service!
The bill-to address autopopulated incorrectly and there's no way that I can discover that would allow me to correct it. Very frustrating. This is the 2nd time this has occurred; yet the order still goes through. That the bill-to name and address are both incorrect without this generating any kind of problem suggests some serious security deficiencies on your platform.
Your prices and shipping rates are very good. And I also really appreciate your email policy.
So glad not to get stuck in a "password" mess!
Thanks for keeping it simple.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.