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AlibrisReviews 106,833

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Shopping at Alibris has always been a good experience!

Date of experience: March 29, 2022
New York
2 reviews
0 helpful votes
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Has been so helpful to me these past two years of finding mostly all of my requested books

Date of experience: March 29, 2022
Michigan
1 review
0 helpful votes
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The shipping cost came as a bit of a surprise, but the books, themselves, were cheap enough that it still evened out to a good deal.

Date of experience: March 29, 2022
Utah
1 review
0 helpful votes
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Alibris is the only used book store I use. Can always find what I want.

Date of experience: March 29, 2022
Pennsylvania
1 review
0 helpful votes
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Love using Alibris!
March 29, 2022
Updated review

Love using Alibris! Always find the books that I am looking for.

Date of experience: March 29, 2022

Alibis is always the best shopping experience
August 10, 2021
Previous review

Alibis is always the best shopping experience.

Date of experience: August 10, 2021
Illinois
1 review
0 helpful votes
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I went to the library to check this book out. Couldn't be found anywhere! Sue ( an employee) suggested you! Less than Amazon WooHoo

Date of experience: March 28, 2022
District of Columbia
2 reviews
0 helpful votes
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Very fast
March 28, 2022

Very fast. Moved from finding the book to check out very quickly.

Date of experience: March 28, 2022
Tennessee
1 review
0 helpful votes
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Great so far
March 28, 2022

Great so far. Hope the DVD I ordered arrives shortly and in good condition! Shouldn't be too long from TX to TN. Thanks :)

Date of experience: March 28, 2022
Kentucky
1 review
0 helpful votes
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It was quite difficult for me, took a long time, but I do lack in experience.

Date of experience: March 28, 2022
Tennessee
1 review
0 helpful votes
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Alibris gives great options for used books and is simple to use.

Date of experience: March 28, 2022
North Carolina
1 review
0 helpful votes
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I would like a quicker arrival date if possible. I could t see the possible arrival dates until I purchased the item.

Date of experience: March 28, 2022
North Carolina
1 review
0 helpful votes
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Is my "go-to" website for books
March 28, 2022

Is my "go-to" website for books. Always prompt service and items arrive as described.

Date of experience: March 28, 2022
Utah
1 review
0 helpful votes
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Could only get my visa to work no enter way worked...
March 28, 2022
Updated review

Could only get my visa to work no enter way worked that I tried

Date of experience: March 28, 2022

Easy to use lots of selection
April 11, 2021
Previous review

Easy to use lots of selection

Date of experience: April 11, 2021
California
1 review
0 helpful votes
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So far, so good
March 28, 2022

So far, so good. Let's hope the book arrives soon!

Date of experience: March 28, 2022
Texas
1 review
0 helpful votes
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The shipping rates on 8 books were 3 times the cost...
April 27, 2022
Updated review

The shipping rates on 8 books were 3 times the cost of the books, so I deleted all but three of them. I probably will not be back here.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2022

I usually find a book I want here in good condition...
February 2, 2022
Previous review

I usually find a book I want here in good condition but with MUCH lower price than the brand new ones at Amazon.

Date of experience: February 2, 2022
Oregon
1 review
0 helpful votes
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So far had great experience in terms of book quality, availability, and shipping.

Date of experience: March 28, 2022

Great prices, great customer service!
September 15, 2021
Previous review

Great prices, great customer service!

Date of experience: September 15, 2021
Massachusetts
1 review
0 helpful votes
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The bill-to address autopopulated incorrectly and there's no way that I can discover that would allow me to correct it. Very frustrating. This is the 2nd time this has occurred; yet the order still goes through. That the bill-to name and address are both incorrect without this generating any kind of problem suggests some serious security deficiencies on your platform.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2022
Colorado
1 review
0 helpful votes
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Good price, easy to navigate site, all 4 volumes available!

Date of experience: March 28, 2022
Florida
1 review
0 helpful votes
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Your prices and shipping rates are very good. And I also really appreciate your email policy.

Date of experience: March 28, 2022
Illinois
1 review
0 helpful votes
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So glad not to get stuck in a "password" mess!
Thanks for keeping it simple.

Date of experience: March 28, 2022