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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I've found some amazing books through Alibris, shipping times are always satisfactory & I love supporting used book stores.
Love this site! Amazing selection & the dealers always ship so quickly.
You have everything and make it easy to purchase and the world is better because you exist!
Too many rejections to come back to my same numbers
Wish free shipping was offered after spending max $40
I love being able to buy used books online. Your selection is wide and varied and gives me access to reading material I would not, otherwise, be able to afford
Easy to navigate- Prices were the best. I wish there could have options with shipping as I would have bought a lot more. Some items were cheaper where they blended the shipping in.
Easy to navigate site. Found my selection quickly. First time customer.
For the used books that are being sold on your website, they are typically either more used or more expensive than what is offered in other listings.
I understand that there are independant booksellers on your page. But what is listed here as fair or acceptable, may not be listed on your competitors websites. From my thinking that means that either you have a more loyal customer base or books may not be accepted on other websites.
One thing that could also be a cause for general price discrepancy is that this website has higher charges for shipping.
Something to think about.
Haven't yet found the way to save searches, and missing images make it a little harder to match books in a series, but otherwise good.
Easy to use and many of your vendors show the size of the book - mas market, Trade paperback, hard cover etc. Many only say paperback or hard cover. I very rarely buy mass market. All vendors should show dimensions of books.
Alibris is my 'go to' for hard-to-find and out of print tomes; has been for 30 years...
Found the title I was looking for at a great price for the condition it's described to be in.
Found what I wanted in the condition I wanted easily
Search function was easy and checkout a breeze at Alibris.
I already knew which books I wanted, and it was very easy to find them on the Alibris site. Then I was able to choose easily among the copies available by balancing condition against price.
Terrible time changing an outdated shipping address, and getting corect CC informationenterd.
Promo code indigo not applied
Very frustrated
Shipping prices are extravagent for a simple envelope
The site is a little difficult to navigate. Help is hard to find. Deleting from a cart is tedious. There are a lot of books without pics and much of a description. This makes it difficult to shop. Shipping is very expensive!
Great selection and prices! I always find what I need.
It went well once I got to the place where I could buy.
Frustrating - I hated that I couldn't see the shipping until the very last page. It also took 3 different credit cards to finally get one accepted... evidently it didn't like my billing address.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members