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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You sell books for below cost, yet hit the customer with very high shipping cost!
It has been a great experience. I would like to see more of the truck/ coupons for free shipping
Great deals on hard to find movies. The only thing that makes me sad is that I hadn't found this website sooner. Cheers
Never have had problem, like to look for books that older not current
This is my first order. It has been very easy. I appreciate the prices and hope the quality is as listed. I am a teacher and often seek more than one copy of specific books. It was nice to see so many listed. Thank you.
I've shopped for books at Alibris for several years. I've always enjoyed prompt, stress free service!
I've always had a good experience with Alibris. Been a customer for several years.
Alibris has been consistently reliable with fast shipping. Thank you!
I have been shopping on Alibris for years and not ever been disappointed with anything. Keep up the great work!
I've been buying from Alibris for years & been completely satisfied with my orders every time.
I appreciate how the website has been designed and organized.
New, but the ease of your web-site was great. I hope I become a long time customer.
Thank You, Charles S.
The wonderful thing about Alibris is its dedication to providing the correct edition of a title. I work as a public librarian and frequently must acquire large print copies of books. When I order through other online distributers, I often receive standard print editions. Thank you, Alibris.
I ordered this book a few days ago. I don't know why the order was canceled, but I am glad that there is another available.
The problem is only with shipping cost, which is too high, and there were not many cheaper options given so we selected even of more lower price.
Great to find the book, albeit expensive! I'll use this service again.
Found what I was looking for. An old edition! In two volumes. The one I used to have.
Fast, easy search, quick checkout, good responsive password reset
Easy to find, affordable books from rated, reputable booksellers. I've been using Alibris for many years, and it never disappoints.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.