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AlibrisReviews 106,833

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I was able to find the repair manual for the truck I am working on at a great price.

Date of experience: April 8, 2022
North Carolina
1 review
0 helpful votes
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Awesome place to shop for great books I love shopping here on this site

Date of experience: April 8, 2022
New York
1 review
0 helpful votes
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As I read more I find buying used books a pleasure
April 8, 2022
Updated review

As I read more I find buying used books a pleasure. The condition of the book is always acceptable to great.

Date of experience: April 8, 2022

Love shopping here, easy to find books I am looking...
October 11, 2021
Previous review

Love shopping here, easy to find books I am looking for.

Date of experience: October 11, 2021
Minnesota
1 review
0 helpful votes
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Easy to find books with options to buy and details
April 8, 2022
Updated review

Easy to find books with options to buy and details.

Date of experience: April 8, 2022

Easy to find book and price was great
January 29, 2022
Previous review

Easy to find book and price was great.

Date of experience: January 29, 2022

Great finds
December 4, 2021
Previous review

Great finds

Date of experience: December 4, 2021
Pennsylvania
2 reviews
0 helpful votes
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Easy to locate the book I was looking for.
Easy check out

Date of experience: April 8, 2022
Kentucky
2 reviews
0 helpful votes
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Great really enjoyed it
April 8, 2022
Updated review

Great really enjoyed it. Would recommend it. Thank you

Date of experience: April 8, 2022

It was great
April 1, 2022
Previous review

It was great

Date of experience: April 1, 2022
Indiana
1 review
0 helpful votes
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Had a hell of a time changing my shipping address!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2022
Wisconsin
1 review
0 helpful votes
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Signed up to receive $5 off my order with a code sent to my email. Typed the correct code in and a message stated that it had expired. I JUST received it, how can it be expired!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2022
Utah
1 review
0 helpful votes
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Making up for product cost with excessive shipping, but still pretty decent prices…. IF the discs are playable!
Thanks

Date of experience: April 8, 2022
Illinois
1 review
0 helpful votes
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I was delighted to find an old favorite movie and shopping was easy.

Date of experience: April 8, 2022

Checkout was simple and easy
April 4, 2022
Previous review

Checkout was simple and easy.

Date of experience: April 4, 2022

Shopping was easy and simple
November 1, 2021
Previous review

Shopping was easy and simple.

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Love fast response time & using Paypal so efficient!

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Quick and direct, easy to use and affordable, earth-friendly options

Date of experience: April 8, 2022

Fast, intuitive and efficient
August 8, 2021
Previous review

Fast, intuitive and efficient

Date of experience: August 8, 2021
Rhode Island
1 review
0 helpful votes
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The shipping time has improved greatly
April 8, 2022
Updated review

The shipping time has improved greatly. My last order took only one week to arrive.

Date of experience: April 8, 2022

Great selection, great prices, sloooooooow shipping
March 18, 2022
Previous review

Great selection, great prices, sloooooooow shipping.

Date of experience: March 18, 2022

The books are always in good shape, and I've not gotten a wrong book, but the delivery time seems way toooooo long. For $3.99 each, the books should arrive sooner. It takes forever to get books from you. That's why I order 3 or 4 books at a time.

Date of experience: February 14, 2022
Alabama
1 review
0 helpful votes
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I was charged for shipping
May 8, 2022

I was charged for shipping. The site said "No shipping fee."

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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A few books I wanted were not in stock for free shipping

Date of experience: April 8, 2022
Texas
1 review
0 helpful votes
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Great!
April 8, 2022

Great! Easy to use lots to choose from will order again

Date of experience: April 8, 2022
Texas
1 review
0 helpful votes
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Thanks
For having a wide selection of affordable priced items.

Date of experience: April 8, 2022
California
2 reviews
0 helpful votes
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Best place I've found to find out of print books i want and books for an excellent price.

Date of experience: April 8, 2022
Michigan
1 review
0 helpful votes
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No snags
April 8, 2022

No snags. Just straightforward and as good as any other website I have ordered from.

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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When I look for a book, alibris is the first place...
April 7, 2022
Updated review

When I look for a book, alibris is the first place I go to. I've never been disappointed yet with any of the sellers. I like the detailed descriptions of the particular editions and the ability to ask questions of the sellers.

Date of experience: April 7, 2022

I always find the best prices on alibris, and I love that they find copies for me that I've missed. The site is so easy to use and navigate.

Date of experience: April 22, 2021