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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found the book quickly and checkout was even faster.
The book was right this time but the condition was not what I expected. Get what you pay for.
I'm told a book is in stock then get the wrong book and the one I want is out of stock.
Well you need to review your price saver suggestions i was going to buy vols 6 and 10. It told me that it had a better deal when I got to the end it was selling me vols 6 and 1. So I just removed vol 1 and gave up.
Great so far.
One book I ordered the cards were written on alittle disappointing as I can use it.
I had trouble changing the shipping and billing address in your system/
I found the books I was looking for except one I really wanted in hardcover but you did not have it in hardcover
The site is easy to navigate and create an account. Payment was quick and easy. I found exactly what I was looking for with a variety of prices available.
I always shop at alibris for my books because they are so much cheaper.
Easy to find items and great icons on each item. Great prices and nice discount codes. Overall great experience. Will be back again and again!
Love to get a great book, at a great price, that has already been read by someone!
Alibris' website ensures that I always get the correct edition of the book I need, which is great since other online used book stores will show you all of the editions of the book you're looking for.
Easy! Also, y'all are the only ones with this book! Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.