
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Sneaky business of adding such high shipping, and state tax that probably doesn't apply.
Altho Bookfinder said you had this book for $14.70 ($10.99 + $3.99 shipping) you've jacked up the price. This is not the first time you've done this. I usually avoid buying from Alibris for this reason, and will do so in the future.
Very easy to order and buy what I am looking for. Thankyou.
Quick and seamless process, i will use your site again
I have been pleased with the availability of books that I am looking for at reasonable prices.
Glad to find what I was looking for but do not like high shipping charges.
It wasn't really hard to do, wasn't complicated or anything. I was literally just looking for these books and found them so that's that.
I am quite happy with the selection and prices offered through alibris.
Clean description of item; easy check out. Free shipping - who could refuse?
Prices seem fair. Wish your offered overnight delivery!
Very affordable- lots of choices of titles and sellers and quick check out
Everything has been good thus far. Will update if I have any issues. Thank you
I needed two copies of the same book and I found it difficult and time-consuming to figure out how to buy them from the same vendor. I emailed one vendor to inquire about multiple copies and received a standard reply that I would receive an answer in a few days. Because one copy was a gift and time-sensitive, I just ordered from two different vendors.
Disappointed not to see combined shipping option for multiple items from single bookseller
So nice to able to get_real_ books at reasonable prices.
$#*! Amazon. Love alibris.
That shipping is rough though, given my wages
Easy enough to place order. Easy to search for items. Hoping all goes well.
I found a book that doesn't seem available in many places. I'm happy that I found a copy on this site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.