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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found a fairly obscure book quickly with many options
Shopping was ok, easy and fast, but it's anoying to get the shipping cost at the end and also being so much, in order that it could be sent in only one package, reducing the overall cost.
Very easy to navigate the website. I was gratified because I was able to locate an out of print book for my granddaughter. She'll be thrilled!
Your shipping is outrageous. And the promise of free shipping only applies on large orders and specific books (look for shipping icon?) that you want to get rid of. This is likely my last order as the shipping is more than the books!
Would like to be able to search by books and see if one seller has both books. Right now it is difficult- because you have to search both books independently
Initial ad says book sells for 1.22. Then further options don't include that amount. Very confusing
Nice find at a decent price. Easy checkout process
Quick and easy ordering of a hard to find item
Ali rid is my favorite site to order books. They offer the best prices!
I love shopping with Alibris! I buy most of my books with this shop.
Alibis always has the best price on books! Some books that are difficult to find I have been able to find here and incredible prices.
Had to make multiple attempts today because part of the website was down. I did like the cart optimization option, though
Alibris always comes through with difficult to find books! Thank you
Very easy to find the book I was looking for a quick and easy checkout.
Have ordered books from you for years and always been pleased with the service
Have used your site for years and apart from one time have never had any problems. I did not receive a book I ordered and you gave me a refund.
Transfer to vendor doesn't carry over the actual book you're looking for.
Always good. People are honest in their evaluation of their items, which I greatly appreciate.
Always good service through Alibris!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.