Sitejabber Website Reviews and Complaints
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AlibrisReviews 106,833

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I love shopping here for books that I can't never seem to find local. Saves time and gas money.

Date of experience: April 3, 2022
Maryland
1 review
0 helpful votes
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Affordable books and easy ordering and books are in great condition.

Date of experience: April 3, 2022
Florida
2 reviews
0 helpful votes
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Outstanding!
May 2, 2022
Updated review

Outstanding! However, on my previous order placed this afternoon for 5 books, shipping should have read $4.49, but instead on several books was $7.98. Why the discrepancy?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 2, 2022

My first "Go To" site
April 2, 2022
Previous review

My first "Go To" site. Easy, efficient, and it seems they Always have the books I am searching for, with the very best, economical price!

Date of experience: April 2, 2022
Pennsylvania
1 review
0 helpful votes
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A great price for a book I'm certain I'll refer to again.

Date of experience: April 2, 2022
California
1 review
0 helpful votes
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Having both the PRICE and the LOCATION of the book means I can choose "closer books". Sometimes my head wants to keep carbon footprint, even for a used book, in check.

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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Easy purchase
April 2, 2022

Easy purchase. Hope the product is great. If it is, I am doing a Google review.

Date of experience: April 2, 2022
California
1 review
0 helpful votes
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Consistency of ordering format lends to easy navigation while ordering.

Date of experience: April 2, 2022

What I want, when I want
October 31, 2021
Previous review

What I want, when I want. Accessible and easy to navigate.

Date of experience: October 31, 2021
Oklahoma
1 review
0 helpful votes
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Great
April 2, 2022

Great. A little slow with the shipping but that's ok.

Date of experience: April 2, 2022
New York
2 reviews
0 helpful votes
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Didn't have to jump through any hoops. No pop-ups. Just a simple check out. THANKS

Date of experience: April 2, 2022
Washington
1 review
0 helpful votes
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It's been pretty good so far
April 2, 2022

It's been pretty good so far. I'd really recommend you guys develop an app so we wouldn't have to use a website.

Date of experience: April 2, 2022
New York
1 review
0 helpful votes
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Just hope everybody is making it through the pandemic ok.

Date of experience: April 2, 2022
Arizona
1 review
0 helpful votes
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The website is easy to use and prices seem fair/good!

Date of experience: April 2, 2022
Georgia
1 review
0 helpful votes
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Good information about new and used options, and the various editions available. Nice to see the choice of several book stores.

Date of experience: April 2, 2022
South Carolina
1 review
0 helpful votes
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Search for what I wanted was quick and easy. This is a well organized site.

Date of experience: April 2, 2022
New York
1 review
0 helpful votes
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Excellent
April 2, 2022
Updated review

Excellent. Always have what I am looking for and the descriptions have always matched the item as far as the quality of the book.

Date of experience: April 2, 2022

Alibris is the first place I go for used books
August 4, 2021
Previous review

Alibris is the first place I go for used books. Always seem to have what I'm looking for. The descriptions of the books match what I get.

Date of experience: August 4, 2021
Texas
1 review
0 helpful votes
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So far ordering site very helpful and user friendly.

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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My second order in one day & I am very pleased!
April 2, 2022
Updated review

My second order in one day & I am very pleased! Great selection & better prices, Alibris can't be beat.

Date of experience: April 2, 2022

Thank you for having the books that I most want to...
April 2, 2022
Previous review

Thank you for having the books that I most want to read at great prices!

Date of experience: April 2, 2022
Minnesota
1 review
0 helpful votes
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Had hard time with copy and paste of pw rest. Print to close together need space

Date of experience: April 2, 2022
Arizona
1 review
0 helpful votes
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Quick checkout was great
April 1, 2022

Quick checkout was great. Best quality book should be listed first instead, sort was by lowest price.

Date of experience: April 1, 2022
Illinois
2 reviews
0 helpful votes
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Easier now to find a book whose title I couldn't remember. My experience today was great. Thanks very much.

Date of experience: April 1, 2022